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Sutherland · 22 hours ago

Performance / Learning & Development Coordinator (On-site Chesapeake, Va.)

Chesapeake, VA

Full-time

Onsite

Senior Level

5+ years exp

Sutherland is a company specializing in artificial intelligence, automation, and advanced analytics. They are seeking an experienced Performance / Learning & Development Coordinator to manage critical talent processes and ensure compliance with policies while acting as the primary liaison between various HR and leadership teams.

AnalyticsArtificial Intelligence (AI)ConsultingInformation ServicesInformation TechnologyOutsourcing

Responsibilities

Coordinate execution of learning and development programs, including onboarding, functional training, leadership development, and compliance training

Manage training calendars, logistics, nominations, attendance tracking, and post-training feedback

Partner with internal trainers, external vendors, and HR stakeholders to ensure effective delivery

Track learning completion, effectiveness metrics, and maintain training records

Support end-to-end performance management cycles, including goal setting, mid-year and year-end reviews, and calibration activities

Coordinate timelines, communications, reminders, and follow-ups with managers and employees

Track completion status, exceptions, and escalations

Prepare performance dashboards, reports, and leadership summaries

Act as an on-site coordination point between Talent Acquisition teams, hiring managers, and HR stakeholders

Support requisition tracking, interview scheduling, candidate communication, and offer process coordination

Maintain hiring trackers, dashboards, and recruitment metrics

Support onboarding coordination in partnership with HR Operations and L&D teams

Serve as the on-site talent operations lead, managing discussions with client hiring managers, HR partners, and US leadership teams

Ensure seamless coordination between stakeholders, resolving issues proactively and maintaining alignment on priorities and timelines

Act as a trusted advisor for escalations related to recruitment, onboarding, and background verification

Ensure all processes adhere to US labor laws, internal policies, and HR best practices

Maintain audit readiness through strong documentation and governance discipline

Mentor junior team members and standardize best practices across delivery

Drive continuous process improvements and contribute to enhancements in Talent Management workflows and Workday utilization

Qualification

Talent ManagementRecruitment OperationsWorkday TalentStakeholder EngagementGovernance & ComplianceOperational LeadershipAnalytical MindsetChange LeadershipMS Office ProficiencyDocumentation Skills