Cardinal Group Companies · 15 hours ago
Resident Coordinator
Slippery Rock, Pennsylvania, United States
Full-time
Onsite
Entry Level
1+ years expCardinal Group Companies is seeking a Resident Coordinator who will utilize their people skills and sales experience to maintain high occupancy rates. The role involves engaging with prospective clients, managing lease applications, and ensuring customer satisfaction through exceptional service.
LeasingProperty ManagementReal EstateReal Estate Investment
Responsibilities
Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied
Utilize the Cardinal Way of Leasing by:
Warmly greeting prospective clients
Answering incoming leasing calls
Determining needs and preferences
Professionally presenting the community and apartment homes
Utilizing feature/benefit selling
Closing the sale
Following up
Using “Gotta Says”
Earn and maintain a Cardinal Way of Leasing certification by utilizing the CWoL resources available to all team members and passing both in house and third-party shops in congruence with the Cardinal Training Department scoring standards
Complete all lease applications and lease file paperwork
Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager
Be an expert on current market conditions and trends, by shopping competition and attending Cardinal trainings
Maintain cleanliness of the tour path to ensure for a positive first impression of the community
Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors
Participate in and assist with planning the community’s Monthly Marketing Plan (MMP)
Assist with various additional community projects as assigned by the Community Manager
Participate in Cardinal U training as required
Qualification
Required
1-2 years of customer service and sales experience
Strong communication skills
High-energy and enjoys a fast pace environment
Enjoys and takes pride in providing excellent service
Great with people — warm, friendly and helpful in person and on the phone
Basic computer skills: typing and writing ability for correspondence, memos, etc
High School Diploma or equivalent
Available evenings and weekends
Ability to embody the Cardinal Culture and Cardinal Core Values every day
Company
Cardinal Group Companies
The strength of Cardinal is rooted in our identity.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Gabriella Azmoudeh, PHR
Associate HR Business Partner
John O'Brien
Chief Administrative Officer (CAO)
Recent News
2026-01-06
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