Collections Analyst jobs in United States
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Virginia's Community College System · 20 hours ago

Collections Analyst

Virginia's Community College System is a prominent educational institution serving South Hampton Roads. The Collections Analyst role involves assisting with the management of delinquent accounts, ensuring accurate financial transactions, and providing customer support related to student obligations.

E-LearningEducationHigher Education
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Comp. & Benefits

Responsibilities

Assists Student Financial Services with submission, reconciliation, and adjustment of delinquent accounts for collections and update submissions accordingly in the APEX database
Upload and process monthly payment files from both the Department of Taxation debt setoff and the collection agency
Update records in response to bankruptcy filing and disputed obligations
Export of payment data and SODC notifications from the APEX database to include preparing payment files for processing and mailing match letters to delinquent students
Initiates and processes the transfer of collections funds received via journal entries in AIS
Prepare Quarterly report of receivables with the external agency and SODC
Performs reconciliations between SIS (Student Information System) and SRDB (Student Receivable Database -APEX) to ensure accuracy in the processing of financial transactions according to VCCS standards, GAAP, CAPP, college policies and procedures
Applies generally accepted accounting principles and practices in pursuit of collections
Works closely with the campus Business Offices as it relates to collections
Analyzes, interprets, and records financial transactions in support of collections and reporting of delinquent accounts
Performs the Quarterly reporting of receivables with SODC and the external collection agency
Provides customer support service inquiries related to student obligations with both internal and external customers
May be required to perform other duties as assigned
May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor

Qualification

Accounting principlesData processing techniquesMicrosoft software proficiencyFinancial reportingReconciliation skillsCustomer supportJournal entriesAISPeopleSoftCardinalOrganizational skillsCommunication skillsDetail-orientedProblem-solving skills

Required

Working knowledge of generally accepted accounting principles and practices required
Working knowledge of accounting office procedures
Knowledge of the use of data processing techniques in maintaining accounting records required
Demonstrated proficiency skills in Microsoft spreadsheet, word-processing, and database software required
Demonstrated ability to research, prioritize, utilize available resources, and resolve issues with minimal supervision required
Demonstrated ability to apply accounting methods to a variety of financial transactions and records to prepare financial reports and statements
Demonstrated ability to be organized and detail oriented required
Ability to communicate effectively verbally, in writing, and electronically, with students and co-workers required
Ability to prepare journal entries using knowledge of the Chart of Accounts and knowledge of the importance of proper and complete documents to support work processes required
Ability to perform complex reconciliation between systems for collection information

Preferred

Working knowledge of AIS, Cardinal, and PeopleSoft

Company

Virginia's Community College System

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Since 1966, Virginia’s Community Colleges have given everyone the opportunity to learn and develop the right skills so lives and communities are strengthened.

Funding

Current Stage
Growth Stage

Leadership Team

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Dennis Moynihan
Director, Shared Services Center
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