Service Desk / Desktop Support Technician jobs in United States
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Apolis ยท 8 hours ago

Service Desk / Desktop Support Technician

Apolis is a company seeking a seasoned Service Desk / Desktop Support Technician. The role involves handling incoming calls, providing in-person support, and managing tickets, with a focus on supporting Microsoft products and general desktop support.

ConsultingEnterprise ApplicationsEnterprise Resource Planning (ERP)Information TechnologyIT InfrastructureIT ManagementMobileSoftwareWeb Hosting
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Handling incoming calls for support
Providing in-person support
Managing tickets in the queue

Qualification

Microsoft products supportDesktop supportCustomer-facing phone supportEMR systems exposureTicket management

Required

Strong customer-facing phone support skills
Experience supporting Microsoft products
General desktop support experience
Exposure to EMR systems

Company

Apolis is a IT consultancy that offers provides ERP solutions, hosting, assessment, web and mobile, IT staffing and IT workforce solutions.

H1B Sponsorship

Apolis has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (15)
2022 (15)
2021 (12)
2020 (122)

Funding

Current Stage
Late Stage

Leadership Team

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Amar Shokeen
President/ CEO
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Rita Shokeen
COO
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Company data provided by crunchbase