Insurance Sales Advisor (Remote, Texas) jobs in United States
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The Zebra · 1 week ago

Insurance Sales Advisor (Remote, Texas)

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
date1+ years exp

The Zebra is revolutionizing how connected consumers research and shop for insurance. As an Insurance Sales Advisor I on our digital team, you’ll be the first point of contact for customers engaging with us via chat, SMS, or email, guiding them through the insurance shopping experience with empathy, speed, and clarity.

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H1B Sponsor Likelynote

Responsibilities

Respond to inbound customer inquiries across digital channels (live chat, SMS, email) with professionalism and speed
Assist customers with understanding quotes, completing applications, and navigating coverage options
Proactively engage potential customers via digital outreach to encourage completion of the quote or purchase process
Provide clear, accurate, and empathetic communication tailored to each customer’s needs
Use internal tools and CRM systems to track conversations and manage follow-ups
Collaborate with licensed agents when escalations or complex policy questions arise
Meet performance goals related to response time, customer satisfaction, and conversion rates

Qualification

High-volume call center experienceTech-savvyWritten communication skillsCRM systemsInsurance sales experienceMultitaskingCoachabilityProfessionalismTeam-oriented mindsetIntegrity

Required

One year of high-volume call center experience and a motivated, positive, and solution-oriented attitude is required!
Strong written communication skills and comfort working in a fast-paced digital setting
Ability to multitask and manage conversations across different platforms
Flexibility to work occasional evenings or weekends (schedules may vary)
Coachability and a team-oriented mindset
High level of integrity and professionalism
Tech-savvy and comfortable using web-based tools and CRM systems

Preferred

You already have a TX (General Lines) Property & Casualty
You bring experience working within insurance sales
Familiarity with online shopping, digital service platforms, or e-commerce

Benefits

Unlimited planned PTO (paid time off)
Health, Dental, Vision & Disability Coverages
$100 wellness perk
HSA offering + employer contribution
401k with company match
Paid Parental Leave https://www.thezebra.com/about/press/zebras-new-parental-leave-policy-offers-twenty-weeks-paid-time/ Program
Internet stipend ($40/month)
Learning & Development Opportunities

Company

The Zebra

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The Zebra is an online insurance comparison platform providing real-time rates and educational resources for various insurance types.
dateFounded in 2012
location
Austin, Texas, USA
people-size201-500 employees
web-link
http://www.thezebra.com

H1B Sponsorship

The Zebra has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (73)
2023 (74)
2022 (124)
2021 (80)
2020 (49)

Funding

Current Stage
Late Stage
Total Funding
$258.63M
Key Investors
HedosophiaAccelBallast Point Ventures
2024-08-06Series Unknown· $2.1M
2022-01-01Series Unknown
2021-04-12Series D· $150M

Leadership Team

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Keith Melnick
CEO
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Meetesh Karia
Advisor
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Recent News

Business Wire
TheZebra.com Projects 19 States Will See An Increase in Auto Insurance Premiums in 2026
2026-01-15
The Fintech Times
This Week in Fintech: TFT Bi-Weekly News Roundup 24/04
2025-04-26
citybiz
The Zebra Appoints John Caine as Chief Operating Officer
2025-04-24
Company data provided by crunchbase