Haverhill Pavilion Behavioral Health · 19 hours ago
Admissions Assistant Acute - Per Diem! Shift 7am -3 pm
Belton, Texas, United States
Full-time
Onsite
Entry Level
1+ years expHaverhill Pavilion Behavioral Health is a renowned healthcare facility committed to providing exceptional mental health services to our community. The Admissions Assistant will play a vital role in the admission and registration process for incoming patients, ensuring a smooth and efficient functioning of the facility while maintaining patient safety and satisfaction.
Health CareHealth DiagnosticsHospitalMedical
Responsibilities
Greet and search new patients and those transporting patients upon arrival
Responsible for clerical duties such as managing paperwork, handling data entry, engaging with insurance companies over claims, and answering phones
Complete the paperwork necessary to admit the patient to the assigned program and explain forms prior to patient signing, notify the clinical lead of the patient’s arrival, and escort the patient and documentation to the appropriate location within the facility
Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient
Ensure all required patient information is received and processed, and necessary appointments are made with the proper behavioral or medical health personnel
Demonstrate a positive, empathetic, and professional attitude toward customers always
When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority
Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service
Ensure the well-being of patients and provide a positive, supportive, and structured environment
Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed
Document timely, accurate, and appropriate clinical information in patients’ medical records and inpatient registration or other technology systems
Assist in providing a safe, secure, clean and comfortable environment for patients, significant others and staff
Interact routinely with patients, observe behaviors, and communicate significant observations to admissions staff
May obtain patient's vital signs, height, and weight as assigned and document in the patient record
Engage patients in activities and interactions designed to encourage the achievement of the treatment goals
Assist incoming patients/family members with contraband searches, and itemizing belongings and valuables when needed
Complete and maintain required documentation
Assist with follow-up and paperwork as required on incidents and events that may take place in the facility
May provide transportation for the patient, or coordinate transportation with an appropriate staff member
Recognize that patient safety is a top priority
Data Entry
Qualification
Required
CPR and de-escalation/restraint certification required (training available upon hire and offered by the facility)
Preferred
Bachelor's degree is preferred, with a background in the social services field considered a plus
One or more years of experience in healthcare is preferred, demonstrating familiarity with healthcare processes and procedures
First aid certification may be required based on state or facility requirements
Company
Haverhill Pavilion Behavioral Health
Haverhill Pavilion Behavioral Health Hospital is a leading, 71-bed inpatient behavioral health facility that provides comprehensive mental health services for adults over the age of 19 in the Haverhill, MA, area.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Lenar
Chief Executive Officer
Company data provided by crunchbase