Belatrix Software · 1 month ago
Admin Associate
Brandon,FL,US
Full-time
Onsite
Entry Level
1+ years expBelatrix Software is the nation's largest provider of specialty return-to-work services and transitional employment programs. They are seeking motivated individuals for the Admin Associate role, which involves processing referrals, preparing sensitive documents, and providing exceptional customer service to program participants.
Software
Responsibilities
Prepare and send initial correspondence to participants regarding their participation in the Transition2Work program
Provide exceptional customer service when answering the Main telephone line for the company
Learn and understand the process of the Transition2Work program in order to effectively navigate the appropriate routing of the call or issue
Partner across the Service Department to send out correspondence in a timely manner
Send all correspondence in compliance with client directions and jurisdictional requirements
Confirm all jurisdictional and account instructions are followed
When needed, draft and send detailed communication regarding assignments to keep clients informed of the status of their employees
Other duties as assigned
Qualification
Required
Strong written and verbal communication
Must have attention to detail
Must be able to multitask, prioritize and meet deadlines with short notice
Accountable and punctual
Flexible and adaptable to change
Strong phone and computer skills including proficiency in Microsoft Outlook and Word
Problem solving and critical thinking skills
Self-motivated individual and entrepreneurial
Display professionalism with co-workers and external parties
Build and maintain professional relationships
The ability to work and comply with all EEOC rules collaboratively, respectfully and to accept constructive criticism from management with dignity and respect
Successfully pass background check
1 or more years of customer service experience
High School Diploma or equivalent
Preferred
Bilingual (Spanish/English)
Associates Degree or Bachelor's Degree in Business, Communications, or related field
Knowledge of the workers' compensation industry
Benefits
Positive Company Culture: A supportive environment that prioritizes wellness inside and outside of work
Work-Life Balance: Monday–Friday schedule—no weekends! Plus, enjoy paid holidays!
Generous Paid Time Off: Including PTO to recharge and refresh
Volunteer Time Off: Give back with 16 hours of paid volunteer time per year
401(k) with Company Match: Plan confidently for the future with immediate 100% vesting on employer-matched contributions
Comprehensive Benefits: Medical, dental, vision, short-term disability, pet insurance, and more
In-Line Tier Promotions: Achieve milestones and move up through clearly defined performance tiers—growth is built into your role!
Company
Belatrix Software
Our team is passionate about creating great software products! Belatrix is a division of Globant.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-08-12Acquired
Leadership Team
K
Karin Nauth-Shelley
VP, Global Marketing
Company data provided by crunchbase