Year Up United · 13 hours ago
Program Manager
Philadelphia, PA
Full-time
Hybrid
Mid Level
$55K/yr - $75K/yrYear Up United is a national workforce development organization focused on providing equitable access to economic opportunities for young adults. The Program Manager will lead a Learning Community of young adults and coaches, ensuring students are prepared for corporate internships by managing their learning experiences and fostering workplace readiness.
EducationNon ProfitTraining
Responsibilities
Train, lead, support and coach a core team of approximately 10 coaches; coach/train staff on Year Up United’s Program model, and key elements such as facilitation, the student contract, and professional skills coaching
Run weekly meetings with Learning Community staff and participate in staff trainings
Coordinate efforts and schedules while maintaining a positive group dynamic amongst both staff and students
Work collaboratively with other Year Up United functions to coordinate support for students and ensure alignment across departments
Serve as a role model by reflecting and maintaining Year Up United culture and embodying our values and operating principles while preparing students for corporate internships
Manage, uphold, and track student contracts in a consistent manner to ensure timely and accurate student payment
Work in collaboration with the Placement Success team to coordinate intern performance management
Oversee student performance to ensure seamless transition from learning and development phase to the internship phase
Work with the hiring manager to oversee student performance evaluation processes
Balance serving students and ensuring the overall success of the Learning Community by making appropriate decisions that are both student-centered and in line with our Year Up United’s mission, vision and values
Collaborate with Student Services, Academic staff/instructors, Internship Services, Placement Success, and all Learning Community members to identify and respond to student needs; ensure students receive high quality services and individualized support
Drive the development and management of individualized student performance/professional development plans in coordination with aforementioned stakeholders to ensure student success
In our co-located college partnership channel (including but not limited to; the Professional Training Corps), s, build and manage relationships with critical college faculty to align around student performance, academic excellence and ensure that the needs of both parties are met and drive a process to share information on an on-going basis
Facilitate and support applied learning experiences that help learners practice and demonstrate durable skills such as self-management, collaboration, adaptability, judgment, and professional communication
Frame applied learning activities (e.g., project kickoffs, inclusive discussions, reflection prompts) to connect skill practice to real workplace expectations and career pathways
Observe and assess learner behaviors using established behavioral indicators, reinforcing expectations around professionalism, accountability, feedback, and decision-making under uncertainty
Coach learners to reflect on transferable skills, helping them articulate how their applied learning experiences connect to internship performance and long-term career readiness
Partner closely with instructional staff and other facilitators to ensure alignment between applied learning activities, behavioral indicators, and readiness assessments
Model workplace norms and professional behaviors, reinforcing expectations through consistent feedback, boundary-setting, and accountability practices
Support a gradual release of responsibility, encouraging increased learner ownership, peer leadership, and self-directed problem-solving over time
Manage the day-to-day and annual operations of the Learning Community, including the calendar, and staff assignments/accountabilities
Ensure all activities are planned, organized, and executed with high quality
Plan and run new student orientation; in collaboration with the Admissions team, oversee student transition into the program, coordinate orientation activities and ensure that students become acquainted with resources, staff, and program expectations
Develop and maintain healthy and high functioning relationships with other functional areas of the organization that are critical to success in serving students
Represent the Program Manager perspective when working with various functional areas at Year Up United, including but not limited to Enrollment, Placement Success, Corporate Engagement, and other partners
Identify students and interns for events; track student involvement with onsite guests, help prepare students for donor/outreach meetings, graduation, etc
Collaborate with Development team on stewarding mentor relationships
Understand learning community-related data and synthesize/report out on trends (ex. contract, student performance)
Serve as a coach for a small number of students
Participate in and sometimes facilitate weekly group sessions with students
Participate in staff meetings and trainings
Qualification
Required
Previous work in student affairs, first year orientation, college guidance counseling, residence life, multiculturalism/diversity or related higher education roles
Extensive work with Year Up United's target population in high stakes environments with clear performance outcome measures
Demonstrated ability to lead teams and to administrate multiple projects and tasks simultaneously, prioritizing and delegating as needed
Interest in working a fast-paced, dynamic, complex start-up and/or entrepreneurial environment
Coaching ability and high comfort level in having one-on-one coaching conversations with staff and students alike
Sense of vision, prudence, and purpose using collaborative/servant leadership style to direct the overall vision of team
Proven ability to make good, proactive decisions in potentially emotionally charged situations and/or in the absence of complete clarity; comfortable taking risks
Ability to build strong professional relationships with others across the organization
Sound judgment, maturity and the ability to handle sensitive and confidential information with discretion
Excellent oral and written communication skills
Strong background in facilitation of small and large groups
A passion for working with urban young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up United
Commitment to diversity and inclusion
Understanding of the Opportunity Divide and its drivers
Benefits
Comprehensive healthcare options and dental coverage
401(k) match for eligible participants
Earn three weeks paid vacation in first year of employment; four weeks after initial year
Funds available to support staff in achieving career objectives ($2,500 per year)
Company
Year Up United
For more than 25 years, Year Up United has been leading the way in reworking the future — creating a corporate America that works for everyone, not just a select few.
Founded in 2000
501-1000 employees
H1B Sponsorship
Year Up United has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$10.87MKey Investors
PluralsightNikePluralsight One
2024-06-26Grant
2023-02-15Grant
2022-06-22Grant
Leadership Team
Gerald Chertavian
Founder & Senior Advisor
Recent News
2025-09-17
EIN Presswire
2025-09-02
2024-12-20
Company data provided by crunchbase