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TOTO USA · 16 hours ago

District Sales Manager New York City

New York, NY, New York, NY, US

Full-time

Onsite

Senior Level

$85K/yr - $110K/yr

7+ years exp

TOTO USA is one of the world's largest plumbing products manufacturers, seeking a District Sales Manager to enhance their sales network in the assigned territory. The role involves sourcing and training distribution partners, managing relationships with various stakeholders, and achieving sales and profit targets.

Building MaterialIndustrialManufacturing

Responsibilities

Source, evaluate, and recommend viable distributors, wholesalers, and manufacturer representatives to market products effectively within the assigned territory

Train and provide ongoing support to distribution partners to establish and maintain an effective sales network to all segments of the business

Maintain close relationships with distributors, wholesalers, showrooms, and manufacturer representatives to monitor competitive sales trends, competitor activities, and pricing strategies

Working and managing daily the rep agency and their direct reports

Working daily with wholesalers and showrooms on job specifications, pricing, showroom displays, technical assistance in the field with product issues

Lunch & learns and trainings at showrooms, wholesalers, & mechanicals

Processing TOTO internal paperwork per company policy

Provide training to local rep agency(s) depending on region

Communicate effectively with local, region, and corporate departments

Update showroom displays as needed

Achieve sales and profit targets for monthly, half, and yearly sales targets

Develop leads for medium to large construction projects and proactively pursue them through engagement with wholesalers, architects, general contractors, mechanicals and other relevant parties to secure project specifications and orders

Follow up on quotes and proposals to convert them into orders, ensuring customer satisfaction

Assist in developing and executing marketing strategies within the territory to build brand awareness and recognition of company products

Investigate customer complaints regarding defective products or unsatisfactory service and recommend appropriate solutions

Follow up on complaints to ensure satisfactory resolution between the customer and the company

Maintain up-to-date information on production schedules sales trends, and order status on CRM and excel reporting

Utilize company software systems such as Salesforce, TOTO Sales, and SAP for reporting, tracking, and customer relationship management

Ensure all documentation and procedures are maintained in compliance with ISO policies related standards

Report any changes in the financial status of customers, ownership of customers, or market news directly relating to customers or their key employees

Participate in select relevant association and industry groups

Attend and participate in trade shows, conferences, and industry events to network and promote the company's products

Support TOTO NYC Gallery at key events and on occasion, some regional or national shows

Regular trainings and interaction with local kitchen & bath showrooms in the territory

Engagement with all direct and indirect showrooms to ensure displays are current

Maintain daily contact with distributors, wholesalers, manufacturer representatives, engineering firms, architects, general contractors, and other relevant contacts

Update information on Salesforce or any CRM on a daily, weekly, monthly basis

Manage and achieve select KPIs as assigned, all related to the duties and responsibilities outlined above

Supervise local rep agency (depending on territory) and/or junior employees on a daily basis and monitor their responsibilities

Manage and supervise manufacturer's representative agencies within the territory in terms of sales targets and achievement

Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws

Qualification

Sales ManagementPlumbing Industry ExperienceCRM Software ProficiencyMarketing Strategy DevelopmentCustomer Relationship ManagementInterpersonal SkillsOrganizational SkillsTime ManagementTeamworkDetail-oriented

Required

Bachelor's degree required, preferably in Business or Marketing

Minimum of seven (7) years of decorative plumbing industry experience

Excellent interpersonal, verbal, and written communication skills

Ability to positively influence people and build strong relationships

Detail-oriented with strong organizational and time management skills

Ability to multi-task effectively and maintain confidentiality

Willingness to travel overnight as required to service customers

Complete understand of TOTO's software: Salesforce, TOTO Sales, SAP, Tableau, etc

Prior management experience requested

Must currently live within the described territory

Must have worked in local market for at least four (four) years

Must have extensive knowledge of local building market, wholesaler, market, and mechanicals

Ability to work alone and as a team

Must thrive on achieving sales targets

This is not an office based or work from home position. Majority of the work week will be visiting customers at their locations

Benefits

Excellent benefit package which includes medical, dental, vision, and life insurance.

Paid vacation, Paid Holiday & 401K company match after (1) one year that vests immediately upon participation

Car allowance, paid vacation, paid holidays, medical, dental, vision, life insurance, 401k, a discretionary bonus program issued twice a year, company cellphone, business expenses paid such as fuel, tolls, parking, home office internet and phone, travel related meals.