First State Bank and Trust (FSBT) · 8 hours ago
Receptionist
101 W Windsor Rd, Champaign, IL 61820, US
Full-time
Onsite
New Grad, Entry Level
$15/hr - $16/hrFirst State Bank and Trust is currently seeking a part-time Receptionist to join our team. The Receptionist serves as the first point of contact for customers, providing a warm and professional experience in person and by phone, while performing various clerical tasks and ensuring a welcoming reception area.
BankingFinancial Services
Responsibilities
Serve as the first point of contact for customers, both in person and by phone; direct inquiries to the appropriate staff or take messages as needed
Greet customers warmly and professionally, assess their needs, and ensure they are connected with the right team member
Perform clerical tasks, including receiving, sorting, and distributing mail
Scan and index documents for secure electronic retention, ensuring accurate and organized digital records
Maintain a clean, organized, and welcoming reception area
Deliver exceptional customer service by actively listening to customer needs, addressing inquiries promptly, and resolving concerns with empathy and efficiency
Protect customers' personal information and uphold confidentiality standards
Present a professional appearance and demeanor at all times while representing the bank
Remain vigilant for potential fraud and follow established protocols to safeguard the bank and its customers
Qualification
Required
High School diploma or equivalent
Strong customer service skills
Attention to detail and accuracy
Preferred
Previous experience in banking or customer service
Company
First State Bank and Trust (FSBT)
Welcome to First State Bank and Trust! We know that you have many choices in financial institutions, and we’re confident that you will find First State Bank and Trust to be unlike any other option in the marketplace.
Founded in 1945
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase