ARS National Services · 3 days ago
Bilingual Collections Account Representative - Hybrid
Houston, TX
Full-time
Hybrid
New Grad, Entry Level
$16/hr - $18/hrARS National Services is seeking a Bilingual Collections Account Representative to assist consumers in navigating financial difficulties. This role involves handling calls, negotiating payment plans, and ensuring compliance with regulations while working in a hybrid environment.
Information TechnologyRoboticsSoftware
Responsibilities
Handle inbound/outbound calls with empathy and confidence
Talk with customers about their finances and help them find payment options that work for them
Negotiate payment plans, settlements, and full repayments
Stay sharp with call quality and compliance with federal regulations
Keep accurate records and collaborate with team leads
Engage with your team on camera during shifts
Qualification
Required
Candidates MUST reside in the greater Houston area
Must be able to work from home and must be able to reliably commute to the assigned office on designated in-office days
Fluent in English and Spanish
High school diploma or GED
Strong communication skills — assertive, clear, and professional
100% Bilingual in English and Spanish
Critical thinking + active listening
Comfort with basic math
Basic computer skills & reliable high-speed internet
Must pass background and drug screening
Preferred
Collections, sales, or call center experience
Benefits
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Paid training
Referral program
Vision insurance
Work from home
Company
ARS National Services
ARS is a proven leader in the accounts receivable management industry.
Founded in 1987
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase