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Investment Property Group (IPG) · 2 days ago

Community Manager Apartment Community

Gresham, OR

Full-time

Onsite

Entry Level

$70K/yr - $80K/yr

1+ years exp

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah. They are seeking a dedicated Community Manager to manage the day-to-day operations of a multifamily community, ensuring compliance with company policies and achieving budgeted financial and operational goals.

Commercial Real EstateProperty ManagementReal EstateReal Estate Investment

Responsibilities

Represent Investment Property Group in a positive and professional manner at all times

Oversee the operational integrity of a multifamily community and support staff to ensure the company meets financial and operational performance and compliance metrics

Exercise common sense, good judgement, and consistency with management related matters

Ensure consistent application of property rules and regulations through new and renewal leases and lease addendums

Ensure compliance with regulatory requirements, preparation, and submittal of reports to partner agencies (Fair Housing, Landlord Tenant Laws, Equal Employment and Equal Housing Opportunity, OSHA, etc.). Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders

Oversee the application process for new move-ins and recertification within established regulatory guidelines

Enforce lease agreements, community rules, and regulations

Market vacant units in accordance with the approved marketing plan

Administer budgets, review and analyze operations and recommend corrective actions as needed

Develop and maintain good staff working relationships; provide leadership, encourage teamwork and cooperation among the staff

Ensure that all property staff adheres to the policies and procedures

Review of all delinquent accounts, resident receivables, and accounting reporting

Conduct interviews, hires, orientates, manages performance, and conducts ongoing staff development of all on-site staff

Qualification

Property management experienceInterpersonal skillsTime managementCustomer serviceProperty management softwareMarketing skillsConflict resolutionYardi experienceBasic accounting knowledgeBilingual in Spanish

Required

1+ years' experience managing a conventional multifamily community of 100+ units

Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members

Exceptional time management and problem-solving skills

Ability to handle conflict resolutions, complaints, and provide a high level of customer service tailored to the community demographic

Experience with rent collection and delinquency management

Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property

Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement

Ability to handle complaints and ensure community standards are upheld

Strong verbal and written communication skills to interact with tenants, contractors, and local authorities

Familiarity with property management software and basic accounting systems

Marketing and sales skills to promote vacant units and maintain high occupancy rates

Must have a valid driver's license

Preferred

Bilingual in Spanish and English is preferred

Experience with Yardi and CRM is preferred but not required

Knowledge of Section 8 floating vouchers

Benefits

Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more

401k with company match

Accrued 4-weeks of paid time off (PTO)

Employee Referral Program