RMS COMPUTER CORP ยท 1 day ago
Data Entry and Customer Service Specialist - $18/hour
Hazelwood, MO
Contract
Onsite
Entry Level
$18/hr - $18/hr
2+ years expRMS Computer Corporation is seeking a Data Entry and Customer Service Specialist to support customer requests and project-driven activities. The role involves reviewing and processing end user requests for computing equipment and peripherals, requiring strong customer service and organizational skills.
Business DevelopmentInformation Technology
Responsibilities
Perform daily reports analysis, communicate finding to various team members
Perform some data entry as needed
Ability to prioritize daily responsibilities with customer and tech needs
Ability to multi-task in a fast-paced environment
Willingness and want to learn the full scope of our multiple lines of business and responsibilities
Ability to work across various teams and organizations in support of customer requirements
Must be able to follow process and take direction
Customer centric attitude
Qualification
Required
Excellent customer service and communication skills a must, both written and verbal
Excellent organizational and planning skills, attention to detail is a must
Creative solutions provider working within our prescribed scope and process
Ability to manage time effectively to complete team objectives while creating a strong and efficient team and customer experience
Experience with PC hardware: laptops, desktops, and peripherals a plus
Basic knowledge of internet site use, Outlook and other Microsoft Office tools
Advanced Excel experience, V-Lookup, Macros, bug and error detection
Professional attitude and goal-oriented work ethic
Ability to function in a team environment as well as alone
Perform daily reports analysis, communicate findings to various team members
Perform some data entry as needed
Ability to prioritize daily responsibilities with customer and tech needs
Ability to multi-task in a fast-paced environment
Willingness and want to learn the full scope of our multiple lines of business and responsibilities
Ability to work across various teams and organizations in support of customer requirements
Must be able to follow process and take direction
Customer centric attitude
Microsoft Excel: 2 years (Required)
Macros: 2 years (Required)
Data entry: 2 years (Required)
Customer service: 2 years (Required)
Microsoft Outlook: 2 years (Required)
Company
RMS COMPUTER CORP
Engaging professional resources to drive today's business technology needs.
201-500 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase