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California Franchise Tax Board · 1 week ago

Production Services Section Manager

Sacramento, CA

Full-time

Hybrid

Director/Executive

$10,751/mo - $12,813/mo

The California Franchise Tax Board is responsible for managing the state's tax collection and revenue services. The Production Services Section Manager plans, coordinates, and manages the department’s publication services, in-house print services, and multimedia, marketing, and graphic services, ensuring a customer-centric focus in support of the department’s communication needs.

GovernmentNon ProfitTax Preparation

Responsibilities

Plans, coordinates, and manages the policies, strategic direction, and business practices for the department’s publication services, in-house print services, and multimedia, marketing, and graphic services

Overseeing the operations and production of these areas

Serve on enterprise teams and councils as a representative for your section and the Communication Services Bureau

Maintain a customer centric focus while you provide support for the department’s communication needs

Qualification

Supervisory experienceCreative environment knowledgeTechnical project managementAnalytical skillsPublication process experienceLeadership skillsCommunication skillsTeam collaborationCustomer focus

Required

Experience working in a supervisory/managerial role

Working knowledge in a professional creative environment with focus on marketing, video production, digital photography, and graphic design

Experience working with internal and external stakeholders

Experience leading or managing a team with technical workloads

Experience leading efforts in developing new processes

Experience planning, organizing, and managing multiple workloads, priorities, deliverables, and expectation setting

Experience applying analytical and critical thinking skills to resolve complex challenges

Technical knowledge of State and Department policies related to business forms, publications, and printing, including design, development, and accessibility

Experience working in or leading publication or print process

Leadership skills including staff development, interpersonal, problem-solving, consensus-building, and negotiation

IT and/or non-IT Project management experience

Experience communicating or coordinating with business areas and IT staff

Ability to work collaboratively to build and maintain professional relationships with all levels of staff

Ability to strategically lead the section, teams, and councils through enterprise governance processes to achieve departmental goals

Strong verbal and written communication skills for interacting with various groups; business, technical and management. Including the ability to communicate with both technical and non-technical staff

Ability to work well under pressure, thrive in an environment of changing deadlines, multiple workloads and competing priorities

Demonstrated focus on employee and customer focus

Ability to work in a team environment while keeping an enterprise perspective and demonstrating initiative, ownership, accountability and independence

Ability to create and maintain effective relationships and foster an environment of trust