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Air Wisconsin Airlines · 17 hours ago

Operational Resources Analyst

Appleton, Wisconsin, United States

Full-time

Onsite

Entry Level

1+ years exp

Air Wisconsin Airlines is seeking an Operational Resources Analyst to support various areas of Flight Operations. The role involves handling multiple projects, conducting data analysis, and managing databases to improve operational efficiency and training effectiveness.

AerospaceTravel

Responsibilities

Responsible for multifaceted data analysis to measure effectiveness of training for new hire and recurrent programs

Develop and implement efficiency tracking for pilot training events to ensure best use of resources and recommend changes based on data

Acquire data from data sources and maintain databases/data systems. Use data to assist in analyzing and interpreting trends for process improvement opportunities

Manages the pilot/flight attendant reliability policy tracking and notification process to minimize impact of sick calls on operational performance while maintaining sensitivity to crew member legal leave protections

Backup for initiation and maintenance of accounts in the Flight and Customer Service-Learning Management System cohort lists and test availability for new hires and instructor review

Manages multiple databases where crew member data resides to meet legal, regulatory, and contractual requirements. Generates and audits related reports

Technical expertise regarding data models, data mining and segmentation techniques

Creates reports, analyzes data, and distributes reports as needed

Backup for multiple positions within the Flight Admin Group to even out workload and maintain timely workflows

Backup ACARS programming

Adherence to all Company policies and procedures

Works independently with minimal supervision. Receives assignments and advice from immediate supervisor. Follows established methods and procedures while recommending improvements. Refers exceptions to supervisor

Qualification

Data analysisAdvanced ExcelAviation ManagementLean/Six SigmaAnalytical skillsCommunication skillsTime managementTeamworkConfidentiality

Required

Associates degree required, Aviation Management preferred

One to three years of experience working in a high-volume office environment required

Proficiency in MS Office Products specifically advanced Excel skills

Excellent communication skills and grammar to ensure a smooth flow of written and oral communication is achieved

Strong knowledge of and experience with reporting

Demonstrated ability to be accountable for deadlines

Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

Excellent time management, organization, and prioritization skills

Demonstrated ability to exercise independent judgement

Ability to maintain information confidentiality

Strong ability to work in a team environment and to help others assimilate into the team