Spectrum Association Management · 5 days ago
Division President - HOA Community Management - Divisional Leader
Chandler, AZ
Full-time
Onsite
Director/Executive
$100K/yr - $100K/yr
15+ years expSpectrum Association Management is a homeowner’s association management company that has been in business for over 20 years. The Division President oversees business operations and sales in the Phoenix Markets, managing a team and ensuring high standards for customer service and team development.
AssociationConsultingInformation Technology
Responsibilities
This role is in command of the division and will report to the Vice President of Spectrum AM. Highly autonomous and proactive working performance is expected
Descriptive words for this role are customer operations, technical sales, people management, mentoring, leadership, positive attitude, and passion
Approximately 40% of the time will be invested in relationship building and client relations with customers and support the sales and growth of the division
Approximately 40% of the time will be invested in staff and team development. This role is an important culture developer and positive attitude, and mentor skills are required
Approximately 20% of the time will be on projects, change management implementation, learning and development and company activities
Develop and maintain strong relationships with a large portfolio of customers
Ensure optimized and consistent operations of a complex service product
Team development, including monthly one-on-one employee meetings, development plans, and accountability conversations
Uphold the company-wide commitment to provide amazing same-day customer service
Other duties as assigned by the executive team
Qualification
Required
Degree from an accredited university
Employment experience for 15 years minimum which includes at least 8 years of developing staff
Prior experience managing team(s) with over 10 salaried professional employees
Detailed hands-on experience with operations, service delivery, financials, HR, relationship building, growth, team motivation and engagement
Minor travel is expected occasionally, and evening meetings with clients will occur
Strong problem-solving skills, including confidence in decision-making and the ability to effectively explain decisions to clients
Dedicated team leader and developer abilities, including the motivation of a team
Strong analytical and organizational skills
Strong customer service skills
Self-motivation and the ability to set and work at a fast pace
Benefits
Recognized as Best Places to Work consecutively since 2007!
Fastest Growing Company - Fast Track 50 in 2020.
Work / Life balance.
5 weeks of PTO to allow for rest, travel, family, and your hobbies.
Eleven Paid Holidays annually
40 paid hours per year for community service activities.
Internal Learning and Development Management System.
The full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices).
Company
Spectrum Association Management
Spectrum Association Management is a management consultancy with services in Texas.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase