RingCentral · 12 hours ago
Senior Program Manager
United States
Full-time
Remote
Mid, Senior Level
$84K/yr - $122K/yr
7+ years expRingCentral is a leading provider of business cloud communications and contact center solutions. The Senior Program Manager will interact with stakeholders and manage multiple projects, ensuring effective communication and collaboration across teams while driving continuous improvement initiatives.
Cloud ComputingCollaborationEnterprise SoftwareMeeting SoftwareSaaSVoIP
Responsibilities
Interact with programs/projects sponsors, stakeholders and multiple business and technical teams to define and deliver complex features
Anticipate bottlenecks, provide escalation management, anticipate, and identify trade-offs, and balance the business needs versus technical constraints
Plan and manage multiple parallel programs/projects and maximize resources for the greater good of the organization
Identify, assess, track, and mitigate issues and risks at multiple levels
Create, maintain, and disseminate program/project information to stakeholders
Drive effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities
Be the glue that can understand, plan, and manage the cross-team inter-dependencies for complex systems
Communicate program/project issues and status in a concise, accurate, and professional manner
Build and maintain integrated program/project schedules that account for internal/external dependencies, numerous constraints, and adequately factor in contingency for unplanned delays while still being aggressive
Remain flexible to changing priorities, open to new ideas and can adapt to changes
Drive continuous improvement initiatives at the strategic level
Mentor and coach others internal and external to the PMO at the program level
Qualification
Required
Minimum of 7 years of project or program management in a large-scale environment preferably for professional services organization
Understanding of operations of Professional Service organization, including: revenue and bookings; budgeting and forecasting; billing and accruals; planning and monitoring performance indicators
Strong technical background in integration projects linking various systems (such as Monday.com, Salesforce, NetSuite, etc.), ensuring data integrity, technical feasibility, and operational efficiency
Implementation experience with UCaaS and CCaaS platforms and automation tools, preferably related to RingCentral
Understanding of continuous improvement concepts (such as Six Sigma, Lean, value stream mapping)
Strong interpersonal skills, ability to convey and relate ideas to others
Ability to lead a matrix program structure without direct authority
Strong presentation, organization, and communication skills (written and verbal) with both technical and non-technical parties
Passion, energy, personal accountability, and a desire to lead others to excellence
Experience in building Change Management function within a large-scale enterprise environment
Bachelor's degree in a related field
Preferred
PMP certification preferred
Benefits
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
Voluntary supplemental health coverage and life insurance
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee 1:1 coaching, perks and discounts program
Company
RingCentral
RingCentral is a provider of enterprise cloud communications and collaboration solutions.
5001-10000 employees
H1B Sponsorship
RingCentral has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (63)
2024 (53)
2023 (55)
2022 (76)
2021 (80)
2020 (58)
Funding
Current Stage
Public CompanyTotal Funding
$1.69BKey Investors
Sylebra CapitalAkkadian VenturesHermes Growth Partners
2025-09-12Post Ipo Debt· $1.24B
2023-08-09Post Ipo Debt· $400M
2023-05-25Post Ipo Equity
Leadership Team
Vlad Shmunis
Founder, CEO, Chairman
Vlad Vendrow
CTO
Recent News
2026-01-07
2025-12-25
2025-11-10
Company data provided by crunchbase