American Residential Services · 1 day ago
Call Center Customer Service Rep - Houston, TX
US-TX-Houston
Full-time
Onsite
New Grad, Entry Level
$18/hr - $19/hrAmerican Residential Services is the nation’s largest provider of residential HVAC, plumbing, and electrical services. They are seeking a Call Center Customer Service Representative to deliver exceptional customer service through inbound and outbound calls, manage scheduling, and support customers with professionalism and urgency.
CommercialConsumerCustomer ServiceHeating Ventilation and Air Conditioning (HVAC)Home ServicesProfessional ServicesResidential
Responsibilities
Deliver exceptional customer service through inbound and outbound calls
You’ll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency
Qualification
Required
Prior experience in a customer service or call center environment
Proficiency with Microsoft Office and computer-based systems
Ability to handle multi-line phones with accuracy and composure
Must report daily to our office, this is not a work from home opportunity
Ability to work assigned shift and weekend rotation as required
Must pass background check and drug screening
Benefits
Paid training and onboarding
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
13 days PTO + 8 paid holidays
Company-paid life insurance
Clean office environment with strong team culture
Career growth opportunities within a national network
Company
American Residential Services
American Residential Services, a provider of residential heating, ventilation, air conditioning (HVAC), and plumbing services.
Founded in 2006
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
GI Partners
2023-06-08Acquired
2020-09-15Private Equity
Leadership Team
Scott Boose
Chief Executive Officer
Recent News
2025-09-15
Company data provided by crunchbase