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LJA · 10 hours ago

IT Design Tech

Buford, Georgia, United States

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

LJA is an employee-owned company offering an exciting opportunity for growth in the field of Information Technology. As an IT Design Technician, you will provide expert troubleshooting for Autodesk software and support engineering and design teams to maximize efficiency and minimize downtime.

Civil Engineering

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Serve as the initial point of contact for technical issues related to software features, errors, and digital workflows for design and engineering teams

Provide specialized assistance and troubleshooting support for key CAD and design applications (e.g., AutoCAD, Civil 3D, and related products)

Assist in the maintenance, updating, and quality control of design standards (blocks, templates, details) to ensure accuracy and consistency across all LJA sectors

Act as a technical liaison, coordinating with the Digital Design Manager to address recurring software issues and maintain consistent firm-wide workflows

Maintain personal technical proficiency by staying current with new software releases and participating in professional development

Qualification

AutoCADCivil 3DAutodesk software supportMicrosoft 360Customer serviceMultitaskingCritical thinkingCommunication skills

Required

Associate degree and/or equivalent work experience

8+ years of experience with Autodesk software applications, especially AutoCAD and Civil 3D

Experience with supporting users with Autodesk software-related issues

Efficiency in Microsoft 360 products

Ability to prioritize technical support issues efficiently to reduce end user downtime

Excellent customer service skills and strong critical thinking skills

Office work and some travel between offices for required tasks

Primarily desk work, but in-person appearances for training or support will be required

Preferred

Ability to multitask and work independently

Strong verbal and written communication skills

Benefits

Generous Time Off: PTO, paid holidays, and a full office closure between Christmas and New Year’s.

Comprehensive Benefits: Multiple plan options for health, dental, and pets. Along with mental health support.

Family Support: Paid maternity and parental leave to help you focus on what matters most.

Education Support: Tuition reimbursement and in-house courses provided by our Learning and Development team.

Referral Bonuses: Know great talent? Get rewarded for helping us grow.

Community Impact: Company-sponsored volunteer days and philanthropic initiatives.

Professional Development: Memberships to industry organizations to keep you connected and growing.

Career Growth: Great internal mobility opportunities to advance your career.

Fun Culture: LJA social events, employee sports teams, bring your kid to work day, etc.

Company

LJA

Glassdoor4.2

Employee-Owned. Client Focused. LJA is an employee-owned, full-service, comprehensive multi-disciplinary consulting firm.

Founded in 1972

Houston, Texas, USA

1001-5000 employees

https://www.lja.com/

H1B Sponsorship

LJA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (2)

2022 (1)

2020 (1)