Partnership HealthPlan of California · 4 hours ago
Sr. Medicare Project Manager
Partnership HealthPlan of California is seeking a Senior Medicare Project Manager responsible for coordinating activities related to the Dual Eligible Special Needs Plan (DSNP) lifecycle. This role involves ensuring compliance with CMS requirements and managing all aspects of AEP operational readiness while collaborating with various internal and external teams.
Health CareInsuranceNon Profit
Responsibilities
In collaboration with RAC, manages the CMS application process in alignment with CMS timelines
Works with Finance to coordinate bid preparation, ensuring accuracy and compliance with program requirements
Collaborates with RAC in the application submission and maintain documentation for audit readiness
Supports DSNP development, planning, product implementation, and monitors operational performance
Collaborates with cross-functional teams (Compliance, Provider Engagement, Enrollment, Claims, Customer Service, UM/CM, Sales, Marketing, Quality, Finance) to ensure readiness and adherence to CMS standards
Partners with the Marketing team to execute DSNP marketing strategies and ensures compliance with CMS marketing guidelines
Oversees production and distribution of ID cards, member letters, and other required communications
Develops and manages the DSNP AEP readiness plan, including timelines, deliverables, and risk mitigation strategies
Monitors CMS guidance and state regulations to maintain adherence throughout AEP activities
Tracks and reports readiness metrics to leadership, identifying gaps and implementing corrective actions
Facilitates training and readiness sessions for internal stakeholders
Serves as the primary point of contact for DSNP AEP readiness inquiries and escalations
Identifies process improvement opportunities and implements best practices
Manages projects with low to high complexity and greater ambiguity, involving both interdepartmental and external stakeholders
Identifies and manages project deliverables, risks, dependencies, communication, and critical path for all assigned projects
Develops and maintains project plans, project charters, and budget summaries
Works with subject matter experts and department representatives to develop, streamline, and implement newly established processes
Responsible for successful hand-off of established processes and project deliverables to appropriate business owner(s)
Ensures projects stay on track by effectively following-up with project stakeholders and subject matter experts on outstanding project deliverables
Works autonomously in managing day-to-day project execution
Uses independent judgement to estimate project resource needs, identify time and resource constraints, and develops/adjusts project plans accordingly
May supervise and provide guidance to staff as assigned
Develops business cases, project charters and other project documentation, and presents to stakeholders as needed
Effectively utilizes project management software, tools, and resources needed for project planning and executions
Tracks, compiles, reviews, and analyzes project data and results
Oversees the tracking of tasks, timelines and resources necessary to meet project objectives while keeping within cost, scope, schedule and resource requirements
Maintains project documentation per department specifications
Communicates with project team, stakeholders and leaders on status, potential risks, issues, or dependencies associated with projects in a timely manner
Develops and distributes communications to project stakeholders
Effectively utilizes online collaboration applications
Coordinates and facilitates both internal and external meetings
Develops and publishes agendas, meeting minutes, and necessary documentation
Plans and coordinates events, conferences, and webinars, as needed
Other duties as assigned
Qualification
Required
Bachelor's degree and at least five (5) years of relevant project management experience required
In lieu of a degree, a minimum of eight (8) years of relevant experience to include a minimum of five (5) years project management experience will be considered
Five (5) or more years of experience in Medicare Advantage or DSNP program management required
Strong knowledge of CMS regulations and AEP processes
Experience with health plan operations, Medi-Cal and member engagement strategies
Familiarity with data analytics and reporting tools
Experience managing multiple complex projects with teams of 10 or more
Strong communication skills, both verbal and written, to interpret and articulate project requirements to involved stakeholders
Exceptional interpersonal and customer service skills
Strong networking/relationship building skills, able to positively influence and create buy-in across groups, and maintains effective working relationships across all levels within the organization
Detail-oriented
Strong organization skills with ability to work on multiple projects at one time and efficiently complete assigned projects within established timeframes and quality standards
Solid decision-making, problem solving, critical thinking skills
Able to work under pressure and meet critical deadlines in a fast-moving environment
Adaptable to a continuous changing environment
Strong project management/operational background
Understands and utilizes project management methodologies and tools
Proficient experience in use of various computer system software including Windows, Microsoft Word, Excel, Outlook, Visio, and PowerPoint
Preferred
Experience in health plan environment preferred
Project Management Professional (PMP) or Lean Six Sigma (LSS) Greenbelt certification preferred but not required
Company
Partnership HealthPlan of California
Partnership HealthPlan of California is a non-profit community-based health care organization that contracts with the state to administer Medi-Cal benefits through local care providers to ensure Medi-Cal recipients have access to high-quality comprehensive cost-effective health care.
Funding
Current Stage
Late StageRecent News
The Express Tribune
2024-03-19
The Express Tribune
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2024-02-23
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