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Aspire General Insurance · 12 hours ago

Claims Project Manager

United States

Full-time

Remote

Mid Level

$90K/yr - $100K/yr

Aspire General Insurance Company is focused on delivering affordable specialty auto coverage while providing outstanding service. The Claims Project Manager will lead and deliver claims-related initiatives, partnering with various departments to enhance operational efficiency and improve claim handling accuracy.

Auto InsuranceFinancial ServicesInsuranceProfessional Services

Growth Opportunities

Responsibilities

Lead end-to-end delivery of claims projects, from intake and planning through execution, implementation, and post-go-live support

Develop and manage detailed project plans, timelines, milestones, dependencies, and risk logs

Partner with Claims leadership to define project scope, objectives, success metrics, and prioritization

Serve as the primary liaison between Claims, IT, Finance, Compliance, Data, and external vendors

Drive claims system initiatives, including enhancements, integrations, testing, and releases

Facilitate requirements gathering sessions and translate business needs into clear, actionable project requirements

Coordinate and manage user acceptance testing (UAT), defect tracking, and resolution

Identify risks, issues, and dependencies early; proactively drive mitigation and escalate when needed

Track and report project status, risks, and outcomes to leadership and key stakeholders

Maintain project documentation, decisions, timelines, and implementation artifacts

Support change management activities, including communication, training coordination, and adoption readiness

Analyze operational and system data to measure project outcomes and support continuous improvement initiatives

Qualification

Insurance claims operationsClaims workflows understandingProject managementAnalytical skillsStakeholder engagementProcess improvementData analysisCommunication skillsProblem-solving abilitiesSelf-starter

Required

Experience in insurance claims operations, preferably auto claims

A high school diploma or GED is required

Strong understanding of claims workflows, reserving concepts, and operational processes

Ability to manage multiple initiatives and priorities in a fast-paced environment

Demonstrated ability to coordinate work across teams and drive tasks to completion

Excellent communication and stakeholder engagement skills

Strong analytical and problem-solving abilities with attention to detail

Experience working with claims systems and operational tools; comfort learning new systems

Ability to work with data, reports, and metrics to support decision-making

Self-starter with the ability to work independently while aligning leadership direction

Preferred

Exposure to process improvement, system enhancements, or operational initiatives is a plus

Benefits

Medical

Dental

Vision

PTO

401k

Company Observed Holidays

Company

Aspire General Insurance

Aspire General Insurance Company is a California-domiciled, private passenger auto liability and physical damage carrier with combined management experience of over 100 years, servicing the needs of its customers.

Founded in 2013