LVMH Perfumes & Cosmetics · 5 days ago
Account Executive, New York City
New York, NY, USA
Full-time
Onsite
Mid, Senior Level
$120K/yr - $130K/yr
5+ years expLVMH Perfumes & Cosmetics, known for its luxury fragrance and cosmetics brand Guerlain, is seeking an Account Executive to act as a brand ambassador and entrepreneur. The role involves building relationships, achieving sales goals, and managing a team of beauty consultants while promoting Guerlain's values and enhancing customer experience.
Cosmetics
Responsibilities
Embody and communicate Guerlain’s savoir-faire, heritage, and values
Be an expert; enable a client-oriented mindset and promote the vision of luxury and modernity
Be creative and innovative; a true problem solver. Contribute to the continuous improvement of the market with a test and learn approach. Identify opportunities and present forward-thinking solutions
Create strong relationships with key business partners, both in stores and in the Corporate office
Provide regular feedback to the Corporate office and contribute by sharing best practices with other Guerlain retail locations and counterparts
Act as a Business Developer of Customer Retention Management (CRM) by creating and growing the client base
Perform sales analysis and propose actions for improvement. Stay current with market trends
Propose and implement methods to connect with clients and build long-term relationships
Identify and analyze strengths and opportunities within the market and create action plans to grow the business in partnership with the National Sales Director
Always strive for more; be open to coaching and feedback and self-development
Achieve established retail and net sales goals as set forth by Corporate
Coach and develop Guerlain Business Managers
Build a network of high-performing Beauty Advisors, Ambassadors and Selling Specialists
Recruit, hire, coach, and motivate Beauty Consultants to achieve established sales goals
Leading Retail Excellence by role modeling best practices in store
Maintain Selling Specialist spending within budget provided
Work with retail store management in the proper planning and execution of product launches, promotions, and special events
Entrepreneurial spirit and sourcing new Guerlain Client acquisition through networking and events
Leads and oversees Guerlain Business Managers, Ambassadors, Full Time Beauty Consultants and provides sales goals and plans schedules
Be a liaison for the Waldorf Astoria Guerlain Wellness Spa Retail and Spa team and National Sales Director/ NYO Team
Implement the corporate merchandising guidelines to ensure the company’s brand image at point of sale at all times
Negotiate with store personnel to gain space and improve locations for all product categories at the beauty counter, women’s fragrance counter, and the men’s bar
Partner with the Education Department in the training and development of Business Managers, Beauty Consultants and Ambassadors and Intersell support in stores
Follow corporate guidelines and maintaining T/E expenses within budget provided
Build a network of high-performing Beauty Advisors, Selling Specialists, Managers
Recruit, hire, coach, and motivate Beauty Consultants to achieve established sales goals
Partner with Education in the training and development of Beauty Advisors in line with the ambition of Guerlain’s elevated Client experience
Qualification
Required
5+ years of prestige beauty, fragrance, and/or skincare sales and management experience with a strong understanding of details and service
Prior experience as Business Manager, Sales and/or Training
Passionate about Guerlain and its values and be able to convey this passion to the team and the clients
Empathetic and positive, results-oriented, and with an entrepreneurial mindset to develop the business
Team player and active listener, in addition to knowledge of how to recruit and build a high-performing and collaborative team. Effective communication skills required
Resourceful and strong analytic skills for proactive problem solving and for improving the store management on a continuous basis
Able to understand and maintain confidentiality of business
Preferred
Microsoft Office experience preferred
Company
LVMH Perfumes & Cosmetics
LVMH’s Perfumes & Cosmetics activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ada Lien
Fresh Chief Executive Officer
Walter Bialik
CFO- LVMH Perfumes & Cosmetics Mexico
Company data provided by crunchbase