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AMADA AMERICA, INC. · 4 hours ago

Technical Support

Schaumburg, Illinois, United States

Full-time

Hybrid

Entry Level

$65K/yr - $75K/yr

2+ years exp

AMADA AMERICA, INC. is seeking a Technical Support professional to provide onsite and remote technical assistance to end users. This role involves troubleshooting desktop and laptop systems, software applications, and audiovisual equipment while supporting daily IT operations.

Artificial Intelligence (AI)Manufacturing

No H1B

Responsibilities

Support and troubleshoot A/V equipment including conference room displays, projectors, video conferencing systems (Google Meets, Teams, Webex, and Zoom) and audio systems

Install, configure, upgrade for new or existing desktop/laptop software and hardware, desk phones and mobile devices

Provide onsite, remote and phone support for troubleshooting, including PC/laptop hardware, software, desk phones, tablet and Smartphone

Assist network administrator manage phone system and backup

Assist with maintenance of onsite desktops, laptop, monitors, printers, copiers, video conference system, fax machines

Maintains parts inventory and logs all services/repair activity

Learn and understand basic knowledge on Windows Servers and networking tools and utilities

Assist with maintenance of Windows servers 2019 through current versions

Perform other tasks as assigned by management

Qualification

A/V systems supportWindows Server knowledgeTechnical troubleshootingWindows 11 experienceCommunication skillsDetail orientedInterpersonal skills

Required

Minimum of 2 years' experience in Information Technology or computer related degree

Familiarity with modem A/V systems and platforms such as Google Meets, Cisco Webex, Microsoft Teams and conference room integrations

Knowledge of Windows Server environments and basic networking

Experience with Windows 11, MacOS, Linux, iOS, android and limited networking required

Detail oriented with ability to work independently and prioritize multiple tasks

Strong communication skills and interpersonal skills

Ability to work harmoniously with others

Preferred

Experience with Windows servers 2019 through current versions helpful

Graduate of accredited college or equivalent experience

Company

AMADA AMERICA, INC.

Amada America, Inc. develops and supplies machine tools.

Founded in 1971

Buena Park, California, USA

501-1000 employees

http://www.amada.com/america

Funding

Current Stage

Late Stage

Leadership Team

Michael Webber

COO

Company data provided by crunchbase