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Murphy-Hoffman Company (MHC Kenworth) · 8 hours ago

Mobile Diesel Service Technician / Mechanic

Chillicothe, OH

Full-time

Hybrid

Mid Level

3+ years exp

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. They are seeking a Mobile Diesel Service Technician / Mechanic to perform heavy-duty mechanical truck repair and maintenance offsite at customer locations while developing customer relationships to achieve sales quotas.

Financial ServicesInsurance

Responsibilities

Performs routine mechanical repairs and maintenance on heavy-duty truck equipment and related components with general supervision

Coordinates customer repair orders with Service Manager and Shop Foremen for task assignment

Coordinates with Service Advisor for proper work scheduling of all mobile maintenance business

Advises customer of needed service work, as well as suggests additional labor, parts and body shop sales whenever possible (i.e., Preventive Maintenance Inspections, related service work, etc.)

Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely and seeks assistance when necessary

Ensures proper safety, care, and maintenance of company vehicles assigned to the technician

Reports any damage to company or customer equipment or property immediately to supervisor

Maintains favorable relations with customers

Creates and closes repair orders in the MHC business system to document the repair work performed and the time spent completing the repair

Completes paperwork as required to accurately document the work performed

Controls business expenses within the approved expense budget and is responsible for tooling and parts inventory on the service truck

Oversees operations of assigned customers in territory

Calls upon key accounts (current and prospective) regularly

Introduces items such as preventive maintenance, new products, and promotions, reemphasizes existing products and services and provide literature as necessary

Responsible for achieving labor sales objectives and quota for assigned accounts

Performs other duties as assigned by supervisor

Qualification

Heavy duty truck repairA/C certificationBrake certificationDOT Annual Inspector certificationEngineComponent certificationsClassB CDLCustomer satisfactionCommunicationSelf-motivatedPositive attitude