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Houston City College · 4 days ago

Representative, Talent Engagement

Houston, Texas, 3100 Main

Full-time

Onsite

Entry Level

2+ years exp

Houston Community College (HCC) is seeking a Representative, Talent Engagement to provide front desk, receptionist, and administrative support. The role involves serving as the first point of contact for HCC employees and visitors, assisting with online applications, and maintaining records.

EducationHigher EducationTraining

Responsibilities

Provides information and assistance over the phone, by email, by mailbox response, and /or in-person to other college personnel and external visitors regarding Talent Engagement programs, and functions; making referrals to Talent Engagement units as well as enterprise-wide departments and programs as appropriate

Maintain reception area and equipment maintenance

Provide appropriate instruction for the use of the reception equipment as needed

Provide administrative support to Talent Engagement units and programs on a rotating basis and upon request

Answer multiple phone calls and transfers calls to appropriate persons in Talent Engagement departments and programs

Perform emergency response communications assignments and responsibilities as needed

Handle confidential information (e.g. charges, claims, etc. )

Support department electronic records management systems using technology and manual processes to enter information and upload files

Assist with daily operations as needed

Open, stamp and sort mail for Talent Engagement Department

Monitor pre-employment tests as requested

Complete employment verifications process

Assist prospective candidates with the application process including answering questions and providing instruction on how to upload applicant assets such as resumes, certifications, and transcripts

Perform project assignments upon request

Verify Form I-9 documentation

Perform other duties, tasks and assignments as required

Qualification

MS Office programsInformation Management SystemsApplicant Tracking SystemOffice equipmentDelivering High Quality WorkAccepting ResponsibilityServing CustomersSupporting Organizational GoalsDriving Continuous ImprovementActing with IntegrityThinking CriticallyManaging ChangeCommunicating Effectively

Required

High School Diploma or GED required

2 years experience required

Valid Texas Driver License

MS Office programs

Office equipment

Information Management Systems

Applicant Tracking System

Delivering High Quality Work

Accepting Responsibility

Serving Customers

Supporting Organizational Goals

Driving Continuous Improvement

Acting with Integrity

Thinking Critically

Managing Change

Communicating Effectively

Preferred

Some college preferred

Company

Houston City College

Glassdoor3.8

Houston City College is one of the largest institutions of higher education in the country with more than 70,000 students each semester, including more international students (nearly 8%) than any community college in the country.

Founded in 1971

Houston, Texas, USA

1001-5000 employees