The McPherson Companies, Inc. ยท 6 days ago
Account Manager
Atlanta, GA
Full-time
Onsite
Mid LevelThe McPherson Companies, Inc. is seeking an Account Manager to play a crucial role in selling and maintaining their fuel purchasing and fleetcard solutions. This position involves building strong customer relationships, identifying growth opportunities, and ensuring customer satisfaction through proactive service and support.
FuelRetailSalesWholesale
Responsibilities
Serve as the primary point of contact for key customers
Build and maintain strong, long-lasting customer relationships
Proactively identify and fix customer issues
Assist with the customer service teams in fielding inbound calls and emails
Identify upselling, cross-selling, and renewal opportunities
Conduct periodic performance review meetings with clients, via a mixture of online and in-person visits
Ability to be a subject-matter expert and a great team resource
Strive for continual professional and personal development through training and coaching
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Develop and track key performance and sales call reporting on weekly, monthly, yearly basis
Analyze customer and sales data in order to determine growth opportunities
Responsible for the completion of any special projects or the assignment of other duties as requested by Management
Qualification
Required
Strong focus on customer business and relationship management
Must be detail oriented and well organized. Strong time and management skills
Proven track record of proactively identifying and solving customer concerns
Exceptional meeting management, presentation, and closing abilities
Proven customer service skills and the ability to resolve problems and prevent customer dissatisfaction while ensuring quality standards are met
The petroleum industry is rapidly changing; thus candidates must be comfortable with a fast-paced, opportunity filled work environment
Build professional relationships with business partners, customers, and all levels of management
Advanced computer skills with proficiency with Microsoft Office Excel, Word, Outlook, PowerPoint, etc
Ability to work independently as well as with a team
Ability to work in a fast-paced environment, performing multiple duties/tasks within defined deadlines
Proven experience identifying problems of varying complexities and finding effective solutions with few guidelines
Responsive to the needs of internal and external customers with sense of urgency and commitment to follow up
Sense of urgency and commitment with strong follow up skills
Proven precision and attention to detail with a high level of accuracy
Demonstrate a professional and positive attitude in all internal and external customer interactions
Excellent interpersonal skills, written and verbal communication, and listening skills
Self-driven and motivated individual with excellent planning and organizational skills
Display proficiency with Microsoft Office Word, Outlook, PowerPoint, etc
Preferred
Four-year degree preferred or equivalent experience in industry
Company
The McPherson Companies, Inc.
McPherson Oil Products is committed to provide our customers in Alabama, Arkansas, North and Central Georgia, Mississippi coast, Florida panhandle, Greater Chattanooga Area, the Greater New Orleans Area and Louisiana Gulf Coast with quality products and services.
Founded in 1971
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase