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OVME Aesthetics · 5 hours ago

Studio Coordinator - Part Time

Edina, MN

Part-time

Onsite

New Grad, Entry Level

OVME Aesthetics is seeking a Studio Coordinator to join their studio team. This role is essential in delivering exceptional client service and ensuring a positive experience for clients. The Studio Coordinator will manage appointment bookings, address client inquiries, and maintain an organized front desk area.

FashionHealth Care

Comp. & Benefits

Responsibilities

Responsible for creating an unrivaled customer experience for all clients

Welcome and greet clients in a warm and friendly manner, ensuring a positive and professional first impression

Provide outstanding customer service by addressing client inquiries, scheduling appointments, and addressing any concerns or issues promptly and efficiently

Manage and coordinate the appointment booking system, ensuring accurate scheduling, and optimizing the use of Studio resources

Collect client information, update medical history forms, and ensure accuracy and confidentiality of client records

Assist clients with completing necessary forms and consent documents, explaining the purpose, and ensuring their understanding

Answer phone calls, respond to emails, and handle general inquiries regarding services, pricing, and operational policies

Maintain a clean and organized front desk area, including the reception area, waiting room, and product display areas

Process client payments, verify insurance information if applicable, and provide receipts or invoices as required

Coordinate with the clinical and administrative staff to ensure smooth workflow and efficient client care

Collaborate with the management team to implement and maintain office policies and procedures for efficient front desk operations

Manage inventory of office and administrative supplies, placing orders as needed to ensure adequate stock levels

Stay knowledgeable about services, treatments, and promotions to provide accurate and up-to-date information to clients

Handle confidential and sensitive client information with discretion and maintain strict adherence to privacy regulations

Assist with marketing efforts, such as distributing promotional materials and gathering client testimonials

Perform additional administrative tasks as assigned by the management team

Qualification

Customer serviceOrganizational skillsCommunication skillsSocial media managementMedical CRM/ZenotiMultitaskTeam player mentalityDetail orientedSelf-starter

Required

Exceptional written and verbal communication skills

Ability to thrive in a fast-paced, customer-service-oriented collaborative team environment

Social media management experience

Ability to function independently with minimal supervision

Ability to work well independently, in a team environment, and with remote employees

Team player mentality

Strong sense of ownership and urgency

Extremely detail oriented

Self-starter and passion for learning

Strong organizational skills and ability to multi-task in a fast-paced environment

Preferred

Bachelor's degree or comparable industry experience preferred

Medical CRM/Zenoti experience is a plus

Benefits

15 Days Paid Time Off

13 Paid Holidays

Medical, Dental, and Vision coverage

Short and Long Term Disability, AD&D, and Life Insurance 100% company-paid

401k Employee Contribution

401k Employer Match

Employee Assistance Program (EAP) Resources

Employee Service Allowance

50% Employee Retail Discount

Friends and Family Discount

Team Member Referral Bonus

Wellhub Membership

Company

OVME Aesthetics

OVME, pronounced “of me,” is a medical aesthetic enterprise that connects aspiring women and men with skilled healthcare providers in select cities nationwide.

Founded in 2017