Customer Service Representative jobs in United States
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Intero Real Estate Services · 12 hours ago

Customer Service Representative

Intero Real Estate Services is a company in the real estate sector seeking a Customer Service Representative. The role involves providing timely customer support, responding to inquiries, handling complaints, and performing various administrative tasks as needed.

Building MaterialE-CommerceReal EstateRetail

Responsibilities

Receive and respond to general inquiries
Direct customers to appropriate department for more complex inquiries
Handle complaints or transfer complaints to appropriate parties
Resolve problems as they arise through a request or as they are noticed during other involvement
Provide additional support, which may include any of the following: computer input, produce reports, place and receive orders, handle correspondence, track documents, process departmental mail, fax, copy, coordinate pickup and delivery with couriers
Perform other related duties as assigned

Qualification

Customer service experienceReal estateComputer skillsEffective communication skillsMulti-taskTeamworkDetail oriented

Required

Two year college degree or equivalent knowledge and experience
Two to four years customer service experience
Excellent customer service skills
Strong computer skills
Effective written and verbal communication and interpersonal skills
Ability to work as a member in a team-oriented environment
Ability to work well under time pressures and to sometimes deal with irate customers
Detail oriented; ability to multi-task and change quickly from one task to another
This position may require a valid driver's license with a clean driving record

Preferred

Knowledge of real estate, title insurance or mortgage business preferred

Benefits

Medical
Health Savings Account
Dental
Vision
Life Insurance
Paid Vacation (PTO)
401(k) with employer match
Flexible Spending Account
Employee Assistance Program (EAP)

Company

Intero Real Estate Services

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Intero sells more homes than any other company in our market. That means more experience behind every sale, including yours.

Funding

Current Stage
Late Stage

Leadership Team

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Derek Overbey
Vice President Marketing
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Company data provided by crunchbase