Lighthouse · 4 hours ago
Senior Project Manager, Client Services
United States
Full-time
Remote
Senior Level
6+ years expLighthouse is a company built on compassion and collaboration, seeking a Senior Project Manager for their Client Services team. The role involves managing client budgets, consulting on eDiscovery best practices, and overseeing project communications to enhance client satisfaction and project efficiency.
ConsultingEdiscoveryLaw EnforcementLegal
Responsibilities
Respond to client requests and provide consultation to clients to manage the scope, execution, and overall delivery of solutions that comply with industry best practices and Lighthouse Standards
Train and develop team members on workflows and eDiscovery best practices
Initiate work on behalf of clients by creating work orders for tasks associated with data processing, review, and production
Communicate expectations for scope and deadlines to internal and external stakeholders
Qualification
Required
Bachelor's degree (Masters or JD a plus) or equivalent experience
6+ years of work experience with at least four years of e-Discovery project management experience
5+ years of successful experience in a law department, law firm and/or a legal consulting firm or eDiscovery provider
Relativity experience required
Excellent eDiscovery skills needed to provide consultation and creation of client and project solutions that drive the use of technology and workflows that reduce overall client costs, improve speed, and/or deliver a higher quality product
Knowledge of or the ability to quickly acquire a deep understanding of Lighthouse workflows, internal tools and documentation necessary to act as an internal escalation resource, and ability to work both independently and in a team environment
Strong communication skills to effectively transmit information via written (email and forms based formats) and verbal communications to convey instructions, identify issues, propose solutions and manage conflicts between internal and external stakeholders
Project management skills to successfully manage client relationships and execute projects to completion in order to deepen Lighthouse relationships to ensure repeat work and increased share of clients' total spend and to gain clients' trust as a consultant
Flexibility and adaptability to handle a changing and growing workload
Strong project management skills including the ability to interpret a variety of instructions provided in written and oral form
Benefits
Medical
Dental
Vision
401k with company match
Life & AD&D
Short and long-term disability
Telemedicine
Other wellness plans
Flexible PTO program
Paid volunteer days
Voluntary insurance plans including accident, hospitalization, and critical illness plans
Pet insurance
Company
Lighthouse
Lighthouse provides technology-enabled e-discovery services for Fortune 100 companies and Am Law 100 law firms.
Founded in 1995Seattle, Washington, USA
501-1000 employees
H1B Sponsorship
Lighthouse has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (3)
2022 (5)
2021 (11)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$56MKey Investors
CIT GroupSpire Capital
2016-08-03Debt Financing· $23M
2015-02-12Series Unknown· $30M
2012-03-22Series Unknown· $3M
Leadership Team
Mike Miller
Senior Vice President of Sales & Marketing
Bill Mariano
Chief Revenue Officer (CRO)
Recent News
Morningstar.com
2025-08-13
2025-02-06
Company data provided by crunchbase