Pinnacle Promotions · 3 days ago
Account Manager
Norcross,GA,US
Full-time
Onsite
Entry, Mid Level
2+ years expPinnacle Promotions is an award-winning promotional products company specializing in branded merchandise. The Account Manager will be responsible for managing a book of business, meeting budget goals, and ensuring overall quality customer experience while collaborating with the eCommerce Sales Manager for strategic growth.
AdvertisingCRMMarketing
No H1B
Responsibilities
Meet or exceed a sales budget on a monthly basis
Cultivate relationships with new clients coming through our web-based channels as well as grow existing clients via proactive and strategic activities
Provide outstanding account management to facilitate long-term relationships with clients
Partner with Clients to satisfy their marketing needs through branded merchandise
Initiate and quote new products keeping Pinnacle competitive in our market
Problem solve between customers and vendors
Active participation in weekly team meetings to provide updates and brainstorm new and existing leads
Work with vendors, marketers and merchandisers to learn about products, imprint and production methods
Work in a fast-paced environment to manage multiple projects simultaneously
Manage the sales process from prospect inquiry to product suggestion to order placement
Handle LiveChat, Phone Inquiries and web-based leads
Create Ideakits™ for clients based on product interest and budget
Manage order placement into our proprietary Order Management System
Documenting activities in Salesforce
Collaborate with team members on methods to better serve our customers as well as how to grow existing accounts
Communicate with vendors for pricing, inventory, production times, and more
Listen to client concerns, diffuse dissatisfaction and quickly identify the appropriate course of action with a sense of urgency
Enter orders into our order management system
Qualification
Required
Bachelors Degree required
2+ years of sales experience
Strong interpersonal, verbal and written communication skills
Strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast-paced environment
High energy / can do attitude
Computer Skills: Microsoft Excel, Word, Salesforce, Order Management software experience a plus
Benefits
Health, dental and vision benefits
Generous paid time off program
Supplementary Short Term and Long Term Disability
Paid holidays
Simple IRA
Company
Pinnacle Promotions
Pinnacle Promotions is a marketing and advertising company offering branding and advertising services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mitch Weintraub
Chairman/Founder
Steve Jennings
President
Recent News
Company data provided by crunchbase