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LSS of South Dakota · 2 days ago

Administrative Assistant, Center for New Americans

Sioux Falls, SD, US

Full-time

Onsite

New Grad, Entry Level

Lutheran Social Services of South Dakota (LSS) is dedicated to meeting the evolving needs of communities across the state. The Administrative Assistant works closely with the Immigration Team to support clients throughout the immigration process, providing comprehensive administrative and front-desk support to ensure efficient office operations and a positive client experience.

CommunitiesHealth CareNon ProfitSocial

Responsibilities

Provide general administrative and clerical support, including data entry, document preparation, filing, copying, mail processing, and maintaining office records

Serve as the first point of contact for clients and visitors, answering phones, greeting guests, routing calls, taking messages, and responding to basic inquiries

Schedule and coordinate appointments, maintain Outlook calendars, make appointment reminder calls, reschedule as needed, and track no-shows according to policy

Create, maintain, and update electronic and hard-copy client files; assist clients with intake forms and ensure accurate documentation and case notes

Prepare, copy, mail, and securely distribute client correspondence and documents, including certified mail and client pick-up materials

Process client payments in person and by phone, provide receipts, and assist with tracking and documentation as required