Parts Town ยท 15 hours ago
Senior Director, Fulfillment Center Operations
Parts Town is the fastest-growing distributor of restaurant equipment and parts, seeking a Senior Director of Fulfillment Center Operations. This role involves leading operations for a high-growth site, overseeing the fulfillment process, and driving operational excellence while fostering a culture of safety and engagement.
CookingFood ProcessingLogisticsRestaurantsSupply Chain Management
Responsibilities
Provide leadership and execute operational strategies to support site growth and scalability
Manage all core Fulfillment center functions: Receiving, Put Away, Picking, Packing, Shipping, Returns, Inventory Control, Maintenance
Ensure daily operations meet safety, quality, and productivity standards
Mentor a leadership team of directors, senior managers, managers and supervisors
Foster a culture of accountability, engagement, and continuous learning
Define and monitor site-level KPIs for efficiency, accuracy, and cost control
Oversee site Capital and OpEx budgets and spending
Champion safety as a core value and ensure compliance with OSHA and company standards
Works closely across different teams to resolve issues and ensure seamless operations
Maintains relationships with suppliers, 3PLs (Third-Party Logistics providers), and other external stakeholders
Cross-functional Collaboration: Works closely with supply chain, procurement, sales, and customer service to resolve issues and ensure seamless operations
Support sales and manufacturer partnerships teams to help win new partnerships and expand existing ones
Qualification
Required
You're an all-star communicator and are proficient in English (both written and verbal)
7+ years of experience in high-volume distribution center operations
5+ years in a leadership role
Strong analytical and problem-solving skills; proficiency in MS Office (Excel required)
You naturally lead by example and never fully separate yourself from the day-to-day operation
You enjoy motivating your team to reach new production goals
You thrive on change management and enjoy keeping up with a fast-growing environment
Preferred
Bachelor's degree in Operations, Supply Chain, or related field is a plus
bonus points if you worked in an automated DC
Benefits
Health insurance
Dental and vision insurance
401(k) with match
Employee assistance programs
Paid time off
Paid sick time off
Paid holidays
Paid parental leave
Professional development opportunities
Company
Parts Town
Parts Town is the fastest growing distributor of genuine OEM repair and maintenance equipment parts for the restaurant and foodservice.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Leonard Green & PartnersBerkshire Partners
2021-11-03Private Equity
2016-07-01Private Equity
2016-06-30Acquired
Recent News
2025-08-13
Company data provided by crunchbase