City of Charlotte · 23 hours ago
Business Systems Analyst
Charlotte, NC
Full-time
Onsite
Entry, Mid Level
$75K/yr - $94K/yr
1+ years expThe City of Charlotte is dedicated to delivering quality public services and promoting the safety and quality of life for all residents. They are seeking a Business Systems Analyst to act as a liaison between business end users and IT systems development teams, identifying business needs and recommending technology solutions to improve processes.
GovernmentNon Profit
Responsibilities
Identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives
Making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology
Researching business requirements and documenting the relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices)
Translating business requirements into application requirements
Qualification
Required
High School diploma or equivalent and 3 year(s) of relevant experience
or 2 Year College degree and 1 year(s) of relevant experience
or Bachelor's degree and no year(s) of relevant experience
or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties
Excellent written and verbal communication skills and high level of personal integrity
Understand and interact with related disciplines to ensure the consistent application of policies and standards across all technology projects, systems and services
Innovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teams
Experience with contract and vendor negotiations and management including managed services
Experience with managing a budget. Knowledge of Technology Asset Management including IT Asset Management (ITAM) tools and ITIL Change Control management
Performing business analysis to identify gaps, overlaps, inefficiencies, and risk within existing business processes
Create new processes and make recommendations to improve existing
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
Meet schedules and deadlines of the work including timelines for contract creation and renewals
Benefits
The City of Charlotte provides a comprehensive benefits package to eligible employees.
The City of Charlotte is a drug and alcohol-free workplace.
Company
City of Charlotte
City of Charlotte is a municipal government.
5001-10000 employees
H1B Sponsorship
City of Charlotte has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
The Vermont Department of Forests, Parks, and RecreationMaddie's Fund
2024-05-29Grant· $0.01M
2022-09-06Grant· $0M
Leadership Team
Markell Storay
Chief Information Officer and Director of Innovation and Technology
Recent News
2025-05-20
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2025-04-30
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