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America First Credit Union · 1 day ago

Legal Clerk

Utah

Full-time

Onsite

New Grad, Entry Level

America First Credit Union is seeking a Legal Clerk to support their Loss Mitigation Department. The role involves providing clerical and processing support for loss mitigation functions, maintaining records, and assisting members with inquiries and issues.

FinanceFinancial ServicesNon Profit

Responsibilities

Acts as a backup to Legal Collectors, posts payments to write-off accounts, processes Bankruptcy payments, maintains bankruptcy, garnishment/levy, overdrawn returned checks and sub action log

Responsible for providing clerical and processing support for all Loss Mitigation functions including maintaining departmental records and files, answering and directing telephone calls, typing routine reports and records, preparing and processing various loss mitigation documents

Assists Legal Collectors with clerical duties as assigned

Assumes responsibility for the effective and timely performance of Loss Mitigation processing functions

Maintains “Member File BKR (bankruptcy) Dashboard and Electronic BKR Mail Inbox. Locate/Research, code and notate accounts. Distribute all BKR notices. Cancel Bill Pays, all limits and overdraft service’s

Code accounts when notified by Recovery that Bonneville has received BKR info and we have not

Update Chex Systems when a written off checking has been paid in full

Accept or deny incoming direct deposit’s on coded accounts. Transfer those funds to appropriate loan or write off

Performs related typing, document preparation: QC outgoing letters, send out pre-lit notices, certified letters, Adverse Action Letters and correspondence

Completes assigned records and reports. Documents all processing functions. Follows-up to ensure that all necessary items are available for Loss Mitigation functions

Screens or directs visitors and telephone calls

Assists members with questions and helps resolve problems with member accounts

Separates and mails, purple tracking bags and outgoing letters twice daily

Retrieve’s documentation from the vault as requested

Assumes responsibility for establishing and maintaining effective, professional business relations with members

Resolves or properly refers member questions

Properly informs members of Credit Union policies and practices

Maintains and projects the Credit Union's professional reputation

Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and Management

Assists and supports personnel as needed

Keeps supervisor informed of activities and significant problems

Attends and participates in meetings as required

Assumes responsibility for related duties as required or assigned

Performs additional clerical support functions as needed

Keeps work area clean, secure and well-maintained

Assumes responsibility for the effective performance of all assigned secretarial and clerical functions

Process Credit Disputes/E-Oscar Disputes

Performs processing functions as assigned. Receives and processes all incoming garnishments and IRS levies

Processes collection documents for imaging

Monitors and orders all Department supplies

Prepares documentation on loans extended or refinanced and sends to the Records Department

Qualification

Collection proceduresComputer applicationsCourt related proceduresAccounting skillsProfessional attitudePublic relations skillsAssist othersOffice experienceAttention to detailCommunication skills