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KitchFix · 21 hours ago

Regional Director of Operations

Phoenix, AZ or surrounding area

Full-time

Onsite

Lead/Staff, Director/Executive

$100K/yr - $100K/yr

5+ years exp

KitchFix is a chef-driven organization that seeks to provide best-in-class hospitality through quality food and unparalleled service. The Regional Director of Operations will oversee operations across multiple accounts, lead site-level Executive Chefs and General Managers, and ensure operational performance and client satisfaction in the region.

Food ProcessingHealth CareLogisticsOrganic FoodRestaurants

Culture & Values

Responsibilities

Lead, coach, and develop Executive Chefs and General Managers across the region

Set clear expectations and hold teams accountable with fairness and consistency

Build a culture of ownership, preparation, and professionalism

Ensure consistent execution of food quality, service standards, and client SLAs

Implement systems that reduce chaos, firefighting, and burnout

Step in directly when needed to stabilize or elevate operations

Own regional P&L performance, including labor, COGS, and contribution margin

Drive efficiencies without compromising hospitality or quality

Partner with Finance and Operations to forecast and plan proactively

Serve as senior point of contact for key clients

Build trust through transparency, follow-through, and results

Navigate high-expectation environments with professionalism and composure

Recruit, onboard, and develop high-performing leaders

Support new account launches, transitions, and seasonal ramp-ups

Identify and grow internal talent for future leadership roles

Qualification

Culinary experienceFinancial acumenMulti-site operationsLeadership experienceFood safety certificationSpanish proficiencyCommunication skillsRelationship building