IS Technician - Helpdesk jobs in United States
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This job has closed.
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LanceSoft, Inc. ยท 6 hours ago

IS Technician - Helpdesk

positionTallahassee, FL
timeFull-time, Contract
remoteOnsite
seniorityNew Grad, Entry Level
money$18.55/hr - $19.24/hr

LanceSoft, Inc. is a certified Minority Business Enterprise seeking an IS Technician - Helpdesk. The role involves servicing and installing computer equipment while providing excellent customer service and adhering to service level agreements across multiple locations in Palm Beach and Broward County.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Service and install computer equipment by analyzing, diagnosing and resolving problems while providing excellent customer service and meeting service level commitments
Adherence to all compliance processes and procedures
Self-manage workload, overtime, inventory and all administrative functions
Gain up to date knowledge of all technology, processes, policies and procedures

Qualification

TroubleshootingAnalytical skillsProblem solvingCustomer serviceComputer hardwareComputer softwareListening skillsSelf-directedOrganizational skillsVerbal communication

Required

Must demonstrate strong trouble shooting, analytical, and problem solving skills
Excellent customer service, verbal and listening communication skills
Proficient in using computer hardware and software applications
Must be self-directed with excellent follow up and organizational skills
Ability to work in a flexible schedule environment to support hours of operation 24 x 7
Tech school or equivalent computer job experience

Benefits

Four options of medical Insurance
Dental and Vision Insurance
401k Contributions
Critical Illness Insurance
Voluntary Permanent Life Insurance
Accident Insurance
Other Employee Perks

Company

LanceSoft, Inc.

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Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
dateFounded in 2000
location
Herndon, Virginia, USA
people-size5001-10000 employees
web-link
http://www.lancesoft.com/

H1B Sponsorship

LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)

Funding

Current Stage
Late Stage

Leadership Team

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Ram Karuppusamy
Chairman & CEO
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Simon Dealy
Chief Financial Officer
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Company data provided by crunchbase