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LanceSoft, Inc. · 17 hours ago

IS Technician - Helpdesk

Tallahassee, FL

Full-time, Contract

Onsite

New Grad, Entry Level

$18.55/hr - $19.24/hr

LanceSoft, Inc. is a certified Minority Business Enterprise seeking an IS Technician - Helpdesk. The role involves servicing and installing computer equipment while providing excellent customer service and adhering to service level agreements across multiple locations in Palm Beach and Broward County.

Information Technology

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Service and install computer equipment by analyzing, diagnosing and resolving problems while providing excellent customer service and meeting service level commitments

Adherence to all compliance processes and procedures

Self-manage workload, overtime, inventory and all administrative functions

Gain up to date knowledge of all technology, processes, policies and procedures

Qualification

TroubleshootingAnalytical skillsProblem solvingCustomer serviceComputer hardwareComputer softwareListening skillsSelf-directedOrganizational skillsVerbal communication

Required

Must demonstrate strong trouble shooting, analytical, and problem solving skills

Excellent customer service, verbal and listening communication skills

Proficient in using computer hardware and software applications

Must be self-directed with excellent follow up and organizational skills

Ability to work in a flexible schedule environment to support hours of operation 24 x 7

Tech school or equivalent computer job experience

Benefits

Four options of medical Insurance

Dental and Vision Insurance

401k Contributions

Critical Illness Insurance

Voluntary Permanent Life Insurance

Accident Insurance

Other Employee Perks

Company

LanceSoft, Inc.

Glassdoor4.1

Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.

Founded in 2000

Herndon, Virginia, USA

5001-10000 employees

http://www.lancesoft.com/

H1B Sponsorship

LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (55)

2024 (32)

2023 (23)

2022 (25)

2021 (60)

2020 (80)

Funding

Current Stage

Late Stage

Leadership Team

Ram Karuppusamy

Chairman & CEO

Simon Dealy

Chief Financial Officer

Company data provided by crunchbase