RIT Solutions, Inc. · 6 hours ago
Ansible Tower/Automation Support Engineer
Plano, TX
Full-time
Hybrid
Mid LevelRIT Solutions, Inc. is seeking a highly skilled Automation Support Engineer with strong experience onboarding applications into Ansible Tower and supporting enterprise automation platforms. This role focuses on production support, troubleshooting, change management, and operational excellence, requiring hands-on experience with Ansible Tower and enterprise monitoring/logging platforms.
Staffing & Recruiting
Responsibilities
Onboard applications into Ansible Tower as a service and support Ansible‐based deployment workflows. Experience with Ansible Automation Platform (AAP) as well
Provide day‐to‐day production support, troubleshooting automation failures, deployment issues, and environment‐related problems
Manage and execute change management processes, ensuring compliance with organizational standards
Work with ATAS as part of the CI/CD pipeline and support integration with Ansible automation
Utilize TrueSight Orchestrator, Dynatrace, and Splunk to monitor systems, analyze logs, and resolve incidents
Support and maintain cutover automation tools (highly preferred and considered a top hiring priority)
Develop and maintain light automation scripts using Python or PowerShell
Collaborate with application teams to ensure smooth onboarding, deployment readiness, and operational stability
Participate in troubleshooting sessions to resolve issues across automation, infrastructure, and deployment pipelines
Ensure all automation processes follow best practices for reliability, security, and audit compliance
Qualification
Required
Strong hands‐on experience with Ansible Tower as a service or ATAS (onboarding apps, deployments, job templates, inventories)
Solid background in production support, troubleshooting, and operational workflows
Experience with change management processes in enterprise environments
Familiarity with TrueSight Orchestrator, Dynatrace, and Splunk for monitoring and log analysis
Scripting experience in Python or PowerShell
Experience working with CI/CD pipelines, especially where Ansible and ATAS are integrated
Ability to work closely with cross‐functional teams and communicate effectively with technical and non‐technical stakeholders
Strong analytical and problem‐solving skills with a detail‐oriented mindset
Ability to work independently and as part of a collaborative support team
Preferred
Experience with Cutover automation tool (major plus; immediate hire potential)
Company
RIT Solutions, Inc.
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201-500 employees
H1B Sponsorship
RIT Solutions, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
Funding
Current Stage
Growth StageCompany data provided by crunchbase