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Nusenda Credit Union · 1 week ago

VP Small Business

Albuquerque, New Mexico, United States

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Nusenda Credit Union is dedicated to excellent member service and community care, and they are seeking a VP Small Business to oversee small business lending operations. This role involves managing loan programs, ensuring compliance, and leading cross-functional teams to enhance operational efficiency and drive growth strategies.

Banking

Responsibilities

Oversees, coordinates, and assists in the daily activity of the Small Business department(s) to include assignment of duties and special projects, monitoring workload and productivity, planning and prioritization, problem resolution, and develops recommendations for change or improvement

Provide department oversight and leadership for all aspects of conventional and SBA lending operations, including pre-funding due diligence, credit risk management, and portfolio performance

Establish policies and frameworks to ensure rigorous verification of borrower eligibility, collateral valuation, and equity requirements, while driving process efficiency and risk mitigation

Oversee the development and governance of loan documentation standards and compliance protocols for SBA 7(a) and 504 programs, ensuring alignment with SOP 50 10 and delegated authority guidelines

Collaborates with SVP Consumer Lending and Mortgage to oversee enterprise-level credit strategy, including risk rating methodologies, cash flow modeling, and portfolio analytics to optimize asset quality and profitability

Champion regulatory compliance across Financial Institutions Reform, Recovery, and Enforcement Act (FIRREA), Bank Secrecy Act (BSA), and Home Mortgage Disclosure Act (HMDA), and NCUA requirements, embedding a culture of accountability and operational excellence

Partner with executive leadership to shape growth strategies, enhance customer experience, and strengthen the organization’s competitive position in the small business lending market

Qualification

SBA lending systemsCredit risk managementLoan documentation standardsPerformance managementMS Office proficiencyLeadership skillsVerbal communicationWritten communicationPresentation skills

Required

Eight to ten years of similar or related experience

Bachelor's degree in Business Administration, Finance or related field

Advanced experience with SBA lending systems, including E-Tran and the SBA Servicing Portal

Comprehensive understanding of the full cycle of small business lending operations including originations, credit underwriting, closing, and servicing

Ability to manage multiple responsibilities, meet deadlines, handle sensitive information, and resolve complex issues effectively

Exceptional verbal, written, and presentation skills with the ability to collaborate across multiple levels of the organization

Strong leadership and performance management skills to provide advisory services to external departments and manage direct reporting staff effectively

Expertise in development, performance management, training, and employee counseling

In-depth understanding of and ability to oversee multiple business units, driving both immediate and long-term results

Proficiency in MS Office programs, including Excel, Word, Outlook, and all internal systems affiliated with the department