Western Governors University · 1 day ago
Solution Administrator (LMS Admin)
SLC Metro Area
Full-time
Onsite
Entry, Mid Level
$73K/yr - $109K/yr
2+ years expWestern Governors University is committed to expanding access to higher education through innovative online programs. The Solution Administrator (LMS Admin) is responsible for managing the university's technological infrastructure, ensuring seamless operation and compliance while providing user support and training.
Higher Education
Responsibilities
Oversees the administration and maintenance of software solutions critical to the university's operations
Manages the integration of various systems and platforms to ensure interoperability and data consistency
Collaborates with faculty and staff to identify, evaluate, and implement educational technologies that enhance the learning experience
Implements and enforces security protocols to safeguard sensitive information and ensure compliance with relevant regulations
Develops and maintains comprehensive plans to mitigate the impact of disasters and ensure business continuity
Provides technical support to users and conducts training sessions to promote efficient use of technology resources
Liaises with vendors to negotiate contracts, resolve issues, and ensure service level agreements are met
Evaluates proposed integrations for feasibility, compatibility, and alignment with organizational objectives
Monitors system performance, identifies bottlenecks, and implements optimizations to enhance efficiency
Develops and updates policies, procedures, and documentation related to technology usage and administration
Performs other related duties as assigned
Qualification
Required
Proficiency in system administration, particularly in cloud-based environments
Strong understanding of integration techniques and protocols
Knowledge of educational technologies and their applications in online learning environments
Familiarity with cybersecurity principles and best practices
Experience with disaster recovery planning and implementation
Excellent communication and interpersonal skills
Ability to troubleshoot technical issues and provide timely solutions
Strong project management and organizational skills
Familiarity with vendor management and contract negotiation
Understanding of accreditation standards, regulatory requirements, and industry best practices related to program development and institutional compliance
Proven ability to design and assess curriculum effectiveness, learning outcomes, and student engagement strategies, particularly within a Competency-based Education model
Experience with online learning platforms, learning management systems (LMS), and educational technologies used in online and hybrid learning environments
Knowledge of adult learning theories and principles, including instructional design methodologies tailored to adult learners in diverse academic settings
Ability to collaborate effectively with academic departments, faculty members, subject matter experts, and instructional designers to develop and deliver high-quality educational programs
Strong project management skills, including the ability to coordinate cross-functional teams, manage project timelines, and ensure alignment with departmental goals and objectives
Proficiency in data analysis and interpretation to inform program development decisions, assess program efficacy, and identify areas for continuous improvement
Clear and concise communication skills, with the ability to articulate program objectives, outcomes, and value propositions to internal and external stakeholders
Willingness to explore innovative approaches to program development, incorporate emerging technologies, and adapt to evolving trends and student needs in higher education
Ability to work effectively both independently and as part of a team
Bachelor's Degree in Computer Science, Information Technology, or a related field
2 years of experience as a Solution Administrator, with a strong emphasis on developing and refining systems, programs, and processes to support organizational goals
Experience in system administration, particularly in cloud-based environments
Preferred
Master's Degree in Computer Science, Information Technology, or a related field
Experience with learning management systems (LMS) and student information systems (SIS)
Prior experience in a leadership or supervisory role
Certifications such as CISSP, CompTIA Security+, or ITIL
Benefits
Bonuses
Medical, dental, vision, telehealth and mental healthcare
Health savings account and flexible spending account
Basic and voluntary life insurance
Disability coverage
Accident, critical illness and hospital indemnity supplemental coverages
Legal and identity theft coverage
Retirement savings plan
Wellbeing program
Discounted WGU tuition
Flexible paid time off for rest and relaxation with no need for accrual
Flexible paid sick time with no need for accrual
11 paid holidays
Other paid leaves, including up to 12 weeks of parental leave
Company
Western Governors University
Western Governors University focuses on improving lives by creating pathways to opportunity for its students.
5001-10000 employees
H1B Sponsorship
Western Governors University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (12)
2022 (30)
2021 (17)
2020 (37)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kauffman Foundation
2025-05-08Grant
Leadership Team
Stephen Herzig
Vice President of Enterprise Solutions
Kacey Thorne
Senior Director, Academic Strategic Initiatives
Recent News
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2025-10-03
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