ASCENDING Inc. · 15 hours ago
Mortgage Servicing Officer
ASCENDING Inc. is seeking a highly organized and detail-oriented Loan Servicing Officer to join their team. In this role, you will be responsible for coordinating daily loan activities, managing data entry, and overseeing the transition of loans, ensuring a seamless onboarding experience for clients.
Information ServicesInformation Technology
Responsibilities
Execute daily loan administration activities to maintain the health and compliance of the rental housing portfolio
Oversee and manage precise data entries within loan servicing systems to ensure real-time accuracy of records
Lead and oversee the complexities of both construction and permanent loan closings
Facilitate the end-to-end setup of new loans, ensuring all documentation and system parameters are correctly established
Conduct comprehensive orientation sessions for new borrowers to explain loan servicing requirements and processes
Partner with internal departments and external stakeholders to streamline operations and resolve servicing inquiries efficiently
Qualification
Required
2–4 years of experience in multifamily loan servicing, escrow administration, asset management, or housing finance operations
In-depth knowledge of rental housing finance and standard industry loan servicing practices
Hands-on experience with dedicated loan servicing systems and the Microsoft Office Suite (advanced Excel, Word, and Outlook)
Strong organizational skills with a focus on accuracy and adherence to loan documentation standards
Preferred
Prior experience working with affordable housing programs, including LIHTC, HUD, and state housing finance agency initiatives