TCGplayer (an eBay company) · 3 weeks ago
Product Manager II, Fulfillment
Illinois, United States
Full-time
Onsite
Entry, Mid Level
$76K/yr - $134K/yr
2+ years expTCGplayer, an eBay company, is seeking a Product Manager II for their Fulfillment team, which aims to provide the most cost-effective and high-volume trading card fulfillment solutions. The role involves leveraging product management experience to enhance fulfillment solutions, aligning cross-departmental teams, and improving the core product experience for sellers.
CollectiblesE-CommerceGaming
Responsibilities
Support and contribute to key fulfillment initiatives that span multiple workstreams and partner teams, rather than a single feature area
Help define product goals, use cases, and success metrics for fulfillment solutions that make selling cheaper, faster, and simpler for small businesses
Partner with engineering, design, operations, and analytics teams to help deliver end-to-end solutions from discovery through testing, launch, and iteration
Participate in UAT activities, business readiness, and end-to-end testing across fulfillment workflows to support high-quality releases
Assist in translating customer needs and operational realities into clear product requirements, roadmaps, and prioritized backlogs
Use qualitative research, customer interactions, and data analysis to inform product decisions and improve seller and buyer experiences
Develop subject matter knowledge in fulfillment programs and help internal teams understand how these solutions support sellers and the hobby ecosystem
Track product outcomes using defined KPIs and contribute to ongoing iteration based on results
Qualification
Required
2+ years of product management experience or equivalent experience in program management, business analysis, QA, or operations-focused roles
Demonstrated experience working on complex, cross-functional products involving operations, workflows, or fulfillment or logistics systems
Understanding of eCommerce, retail, or small business SaaS tooling, with empathy for seller needs
Experience participating in technical discussions with engineering teams and comfort working alongside systems such as warehouse management systems, integrations, or internal tooling
Proven ability to define requirements, write clear product documentation including PRDs, BRDs, and success metrics, and guide teams without direct authority
Excellent communication skills with the ability to align stakeholders, surface tradeoffs, and drive decisions in ambiguous environments
Customer-centric approach with clear examples of creating important customer value
Curiosity, adaptability, and a willingness to learn deeply as the product and business evolve
Benefits
Target bonus
Restricted stock units
Full range of medical, financial, and/or other benefits
401(k) eligibility
Various paid time off benefits, such as PTO and parental leave
Company
TCGplayer (an eBay company)
An eBay company, headquartered in San Jose, California, TCGplayer is on a quest to be the most trusted trading card game (TCG) platform — connecting and empowering the hobby community.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$45MKey Investors
Vista Credit PartnersRadian Capital
2022-08-22Acquired
2021-06-29Private Equity· $35M
2019-07-30Convertible Note
Leadership Team
Chris Keane
Chief Product Officer
Recent News
2025-10-24
2025-06-11
2025-06-04
Company data provided by crunchbase