International Fellowship of Christians and Jews · 5 days ago
Retention Associate
Chicago, IL
Full-time
Hybrid
Entry Level
$50K/yr - $55K/yr
1+ years expThe International Fellowship of Christians and Jews is an organization focused on fostering relationships between Jews and Christians to support those in need. The Retention Associate will assist the Retention Manager in developing and implementing strategies to enhance donor loyalty and retention through various market channels.
AdvocacyCommunitiesHumanitarianNon ProfitReligion
Responsibilities
Assist with the creation of segmentation, run of show, robocalls, and promotional materials for donor prayer services and tele-town halls
Keep the virtual prayer wall up to date by reviewing prayers, triage any prayers that may need follow up
Coordinate quarterly mailings and special initiatives in support of the Leadership Giving Concierge team
Track the requests for production audio hours with Global CEO and other talent as needed for informative robocalls
Review survey responses and coordinate with Donor Support for timely follow up and resolution of donor concerns and/or problems
Organize invoices to help ensure accurate budget tracking
Review reports and QC’ing data between internal and external vendors and work with analytics to ensure PowerBI reporting is accurate for channels
Provide administrative support to the Manager of Donor Retention, including scheduling meetings, preparing reports, and managing correspondence
Maintain organized and efficient filing systems
Identify opportunities to update Standard Operating Procedure documents to keep institutional knowledge current
Qualification
Required
Bachelor's degree in Marketing, Communications, Nonprofit Management, or a related field
A minimum of one to two years of experience in a nonprofit development or marketing role
Individuals in marketing, fundraising, or non-marketing jobs with related skills
Strong organizational and project management skills
Proficiency in Microsoft Office Suite
Strong written and verbal communication skills
Highly organized, detail-oriented, and can work on multiple deadlines simultaneously
Ability to communicate effectively across departments and with stakeholders at varying levels within the organization
Quick learner. Ability to understand internal complexities and interconnectivity in processes
Solid analytical and problem-solving skills
Preferred
Experience with donor database systems
Benefits
Great benefits
Company
International Fellowship of Christians and Jews
International Fellowship of Christians and Jews provides humanitarian aid and promotes cooperation between Christian and Jewish communities.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Robin Van Etten
Global Chief Operating Officer
Lucas Puzan, MBA
Chief Information Officer
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