LanceSoft, Inc. ยท 21 hours ago
Engineering Lab Technician
Austin, TX
Contract
Onsite
New Grad, Entry Level
$30/hr - $32/hrLanceSoft, Inc. is seeking an Engineering Lab Technician to participate in a team of engineers benchmarking user experience criteria of leading-edge products. The role involves diagnosing issues, executing test plans, and collaborating with various teams to deliver results on time.
Information Technology
Hiring Manager
Nikunj Adwani
Responsibilities
Participate in a team of engineers to benchmark user experience criteria of leading-edge products using proprietary automation tools and manual testing methods
Work with internal Engineers, program management, product management and software development to deliver results on time
Quickly diagnose any issues and resolve them or bring the issues to the attention of the lead engineer or software development team in order to maintain an overall test schedule
Ability to connect/configure desktop/laptop/tablet PC peripherals according to test plan requirements (e.g. external monitors, keyboard, mouse, Bluetooth headset, dock, etc.)
Ability to install an operating system, BIOS, driver updates and identify version information
Ability to identify common PC issues (e.g., blue screens, hangs, etc.) and work with issue tracking systems to record issues, search for other instances of similar failure mechanisms, and apply workarounds (e.g. load specific driver version, apply OS update)
Ability to read a test plan definition and optimize test execution (e.g., peripheral configurations and required changes, operator time for deploying required software updates, charging/discharging time for battery life tests, consider run time of specific applications/measurements, etc.)
Ability to execute a manual test plan script (e.g. boot system, run a batch file, open chrome/browse website list) and report subjective user experience criteria (e.g. perceived fan noise, system touch temperature, snappy vs sluggish responsiveness)
Qualification
Required
Familiar w/ Windows
SW installation: OS
Driver
BIOS
Basic PC issue triage/debug
SW: Fluent in scripting (Python), Object Oriented, modular
HW setup and configuration
Ability to connect/configure desktop/laptop/tablet PC peripherals according to test plan requirements (e.g. external monitors, keyboard, mouse, Bluetooth headset, dock, etc.)
Ability to install an operating system, BIOS, driver updates and identify version information
Ability to identify common PC issues (e.g., blue screens, hangs, etc.) and work with issue tracking systems to record issues, search for other instances of similar failure mechanisms, and apply workarounds (e.g. load specific driver version, apply OS update)
Fluent in scripting (Python), programming language (C/C++)
Able to write Unit test for UI or a state machine program
Understand object-oriented technology, program modularity, reusability, pluggability
Experience in SW development methodologies (Waterfall, Agile, Kanban/Scrum framework)
Ability to read a test plan definition and optimize test execution (e.g., peripheral configurations and required changes, operator time for deploying required software updates, charging/discharging time for battery life tests, consider run time of specific applications/measurements, etc.)
Ability to execute a manual test plan script (e.g. boot system, run a batch file, open chrome/browse website list) and report subjective user experience criteria (e.g. perceived fan noise, system touch temperature, snappy vs sluggish responsiveness)
BS Electrical Engineering or Computer Science
Strong analysis and problem-solving skills
Team player with good communication skills
Preferred
Prior experience with client PC testing, diagnostic and debug preferred
Prior experience with testing tools and environments, defect tracking and revision control
Prior experience using and managing tasks through a ticketing system such as Jira
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
Founded in 2000
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase