Crunchyroll · 21 hours ago
Director, Marketing Operations
Los Angeles, CA
Full-time
Hybrid
Director/Executive
$149K/yr - $186K/yr
12+ years expCrunchyroll is a leading platform delivering anime and manga content to a global community. The Director of Marketing Operations will lead multiple teams to enhance operational processes and project management within the marketing ecosystem, ensuring effective campaign delivery and creative execution.
Subscription ServiceVideo
Responsibilities
Lead a team of project managers responsible for end-to-end campaign delivery across global marketing projects
Establish and improve standardized workflows, templates, and QA processes that improve speed, clarity, and cross-team agreement
Define and track goals around project delivery, operational throughput, and team performance
Partner with Creative, Brand, and Strategy teams to translate campaign priorities into relevant project plans with clear ownership and dependencies
Oversee the Versioning and Localization team managing the high-volume output of multi-language static and A/V assets across markets
Build scalable creative delivery pipelines that support parallel production across multiple territories, ensuring, high-quality creative execution
Lead process transformation projects that refine collaboration between Marketing, Production, and Metadata teams
Identify bottlenecks, propose automation opportunities, and establish operating models for campaign planning and delivery
Lead the evaluation and adoption of project management tools and asset-tracking systems (e.g., Airtable, Google Workspace, Adobe Creative Suite) to ensure visibility, data accuracy, and accountability across teams
Bring a data-informed approach to measuring efficiency, resource allocation, and creative return on investment
Champion experimentation and continuous improvement, encouraging a culture where iteration, and learning are part of the operational DNA
Directly manage two team leads and provide dotted-line leadership to a broader team of approximately 11 staff (mix of FTEs and contractors)
Foster an environment of clarity, and collaboration where creative and operational professionals can grow together
Coach leaders to balance creativity with structure, empowering them to make data-driven and scalable decisions
Qualification
Required
12+ years of experience in Marketing Operations, Creative Production, or Creative Services within the entertainment, gaming, or streaming industry
Experience leading diverse teams across project management and creative versioning/localization functions
Expertise building or scaling creative delivery pipelines in high-volume production environments
Experience with creative operations, localization workflows, and marketing processes
Fluent in tools such as Airtable, Google Workspace, and Adobe Creative Suite
Familiarity with metadata management and digital asset management systems
Strategic, systems-oriented thinker who can bridge creative and operational worlds
Preferred
Experience creating understanding across creative, production, and asset management workflows
A history of building structure where none existed, driving adoption of new processes
The ability to balance creative empathy with operational thoughtfulness
Benefits
Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
Flexible time off policies allowing you to take the time you need to be your whole self.
Generous medical, dental, vision, STD, LTD, and life insurance
Health Saving Account HSA program
Health care and dependent care FSA
401(k) plan, with employer match
Employer paid commuter benefit
Support program for new parents
Pet insurance and some of our offices are pet friendly!
Company
Crunchyroll
Crunchyroll is a video service provider for Japanese animated productions and Asian media services. It is a sub-organization of Ellation.
1001-5000 employees
H1B Sponsorship
Crunchyroll has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (15)
2023 (6)
2022 (8)
Funding
Current Stage
Late StageTotal Funding
$26.8MKey Investors
Otter MediaTV Tokyo
2020-12-09Acquired
2015-11-20Series Unknown· $22M
2010-03-25Series Unknown· $0.75M
Leadership Team
Punnoose Isaac
SVP and Head of Center for Data and Insights
Monique Barash
VP, People & Capabilities
Recent News
torrentfreak.com
2026-01-13
2026-01-11
Company data provided by crunchbase