Cynet Systems ยท 4 months ago
Enrollment Team Lead - Remote / Telecommute
United States
Full-time
Remote
Senior Level
5+ years expCynet Systems is a company specializing in enrollment services, and they are seeking an Enrollment Team Lead to manage subscriber enrollments and oversee the enrollment process. The role involves coordinating with various teams, mentoring staff, and ensuring accurate and timely processing of membership records.
EmploymentRecruitingStaffing Agency
Responsibilities
Enroll subscribers and dependents for all lines of business as requested via internal workflows, including requests from system error reports, fax, mail, and email for complex accounts
Verify enrollment status, update membership records, research and resolve discrepancies, process terminations, and manage other enrollment events
Complete monthly reconciliation processes and resolve discrepancies
Coordinate with the Account Installation Team on member identification card processes to ensure cards are released only after updates are completed and audited
Coordinate with the Billing Technician to ensure group enrollments are processed before monthly billing runs
Support the Account Installation Team with special projects and serve as a subject matter expert for client account meetings
Mentor and train less experienced Enrollment Technicians
Qualification
Required
High School Diploma or GED
5 years of experience in membership enrollment, member services, billing, claims operations, and/or data analysis
Ability to work effectively in a team environment
Ability to adapt quickly to multiple and rapidly changing priorities
Strong ability to learn and comprehend client account details, process flows, and health insurance enrollment systems
Ability to work with large volumes of enrollment data with close attention to detail
Proficiency in Microsoft Office Suite, especially Excel
Company
Cynet Systems
Headquartered in Washington DC Metro Area, Cynet Systems is a top talent supplier for companies across North America.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ashwani (Ash) M.
Partner and Co-CEO
Nikhil "Nick" Budhiraja
Founder / Co-CEO
Company data provided by crunchbase