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Avadian Credit Union · 1 day ago

Asset Recovery Officer II | Full-Time

Hoover,AL,US

Full-time

Hybrid

Entry Level

1+ years exp

Avadian Credit Union is seeking an Asset Recovery Officer II to manage delinquent accounts and ensure collection efforts are performed effectively. The role involves contacting members, maintaining collection activity history, and recommending financial counseling when necessary.

Bookkeeping and PayrollBusiness DevelopmentCredit CardsFinanceFinancial ServicesInsuranceLending

Comp. & Benefits

Responsibilities

Contact delinquent members by telephone and mail, determine the reason for delinquency, and take appropriate action to bring accounts current

Place appropriate codes, holds, and blocks on delinquent accounts and recommend action on those accounts that cannot be reached or make satisfactory arrangements

Manage past due collection queue to ensure work gaps and proper collection efforts have been performed

Maintain history files indicating all collection activity

Recommend members who may be helped through financial counseling to AVP of Asset Recovery

Research and resolve credit reporting disputes

Cross-sell Credit Union services when appropriate

Assign accounts to third party venders for direct contact

Responsible for following all BSA/OFAC policies and procedures

Prompt and regular attendance is required

Perform other duties as assigned