Mayo Clinic Healthcare London ยท 2 hours ago
Senior Analyst - ATS
Mayo Clinic is a top-ranked healthcare provider dedicated to putting the needs of patients first. They are seeking a Senior Analyst - ATS to provide strategic oversight and support for Access Technologies and Systems operations and project-related work, ensuring effective implementation and integration of software programs across clinical and business functions.
Responsibilities
Participating in and providing overarching strategic oversight to specific Access Technologies and Systems (ATS) operations and project related work (e.g., patient self-scheduling/digital scheduling, external decision tree lead, internal decision tree lead, cadence admin trainer, etc.)
Serves a primary role in the support of software programs or modules across multiple clinical and/or business functions
Understands the enterprise business environment and the impact ATS can have on the business environment including broad patient access implications
Provides analysis and support for installed systems, as well as system implementation and integration projects, which require systems analysis, design, build, testing and implementation for specific modules or applications (e.g., Cadence, MyChart, Radiant, Cupid, etc)
Functions as an experienced liaison between clinical, business, and technical areas during the planning process and provides oversight throughout the project cycle
Builds credibility and rapport with customers to understand their needs
Researches requests to determine scope, size and impact
Validates requirement information with the stakeholders to ensure completeness, correctness, and clarity
Validates solutions to ensure it satisfies the stated requirements
Maintains in-depth knowledge of existing systems and certification in the vended application
Able to design, develop, or modify applications, algorithms, or rules via vendor tools or augmented tools developed within Mayo Clinic and are able to validate data integrity of changes introduced
Works on strategic projects with a Project Manager and is able to manage small- to mid-sized operational projects independently
Works independently across multiple departments and divisions in order to accomplish goals
May be required to provide 24/7 on-call support
Qualification
Required
Bachelor's degree in business, engineering, information science, healthcare or related field and 6 years' experience required
Experience with application implementation and optimization, data analysis, process improvement techniques (Lean, Six Sigma), OR clinic operations throughout a large healthcare institution is required
Experience with word-processing tools, data analysis tools, spreadsheet, and presentation packages is required
Cadence/Epic certification is required
Individuals without relevant Epic certifications will be required to successfully complete the certification process within six months of hire
Preferred
Master's degree and 4 years' experience in enterprise level project work
Experience in multiple clinical areas within a large healthcare institution is preferred
Benefits
Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.
Company
Mayo Clinic Healthcare London
Located in the Harley Street District in London, Mayo Clinic Healthcare offers an array of services, including Executive Health Assessments, GP Services, Outpatient Cardiology, Cardio-thoracic, Respiratory, Neurology and Neurosurgery, Colorectal, Gastroenterology, General Internal Medicine, Orthopaedic, Rheumatology and Endocrinology specialist consultations.
Funding
Current Stage
Growth StageCompany data provided by crunchbase