Rocky Mountain Laboratories · 16 hours ago
Join Our TeamFront-End Billing & Payment Posting Supervisor
United States
Full-time
Remote
Mid Level
$50K/yr - $60K/yr
3+ years expRocky Mountain Laboratories is a leading clinical and molecular diagnostics laboratory providing comprehensive testing and billing services to healthcare providers nationwide. The Payment Posting & Front-End Process Billing Supervisor oversees daily payment posting operations, focusing on client bill pay and automated payment posting workflows, while ensuring accurate patient registration and reconciliation of payments.
BiotechnologyMedicalTest and Measurement
Responsibilities
Oversee day-to-day payment posting operations and patient registration, including:
Client bill pay payments
Insurance ERA (835) and EDI-based remittances
Manual and automated payment posting workflows
Patient registration and insurance verification
Ensure accurate reconciliation of payments, adjustments, and denials across all payer and client sources
Manage and prioritize payment posting, work queues, and front-end processes to meet accuracy and turnaround benchmarks
Serve as the primary escalation point for client bill pay exceptions and discrepancies
Review and resolve unapplied cash, posting variances, and remittance discrepancies
Provide guidance, training, and workflow oversight to payment posting and front-end billing staff
Collaborate with Revenue Cycle leadership and IT to design, test, and improve automated payment posting and reconciliation workflows
Support EDI enrollment setup, maintenance, and troubleshooting related to payment posting
Develop and maintain SOPs, workflows, and documentation for payment posting processes
Coordinate with billing, A/R, and internal teams to resolve escalated posting and front-end billing issues
Assist with onboarding and training new payment posting and front-end team members
Monitor posting accuracy trends and recommend corrective actions or process improvements
Ensure compliance with payer requirements, audit standards, and internal controls
Participate in system upgrades, enhancements, and user acceptance testing as needed
Perform additional supervisory or operational duties as assigned
Qualification
Required
Minimum 3–4 years of hands-on payment posting experience and front-end billing process experience
Direct experience with client bill pay workflows
AdvancedMD (AMD) experience with payment posting
Experience working with EDI enrollments and ERA (835) remittances
Strong understanding of reconciliation, adjustments, and denial impact on A/R
Experience managing or supporting manual vs. automated payment posting workflows
Proficiency with billing systems, clearinghouses, and payer portals
Strong attention to detail, organization, and problem-solving skills
Ability to work independently and lead workflows in a fully remote environment
Preferred
Experience creating, improving, or supporting automated payment posting processes
Experience in the front-end billing process such as patient registration and insurance verification
Laboratory billing experience (toxicology, molecular, PCR, or similar)
Experience troubleshooting posting logic, EDI errors, and remittance mismatches
Prior experience mentoring or informally leading payment posting and front-end staff
CPC or similar billing/coding certification
Associate's or Bachelor's degree in Business, Healthcare Administration, or related field
Benefits
Health, Dental, and Vision Insurance
Paid Time Off (21 days annually for full-time team members)
7 Paid Holidays
401(k) with 50% Company Match up to 6%
Health Savings Account (HSA)
Short-Term & Long-Term Disability (RML covers 60% of STD premium)
Voluntary Life and AD&D Insurance
100% Company-Funded Employee Assistance Program (EAP)
Company
Rocky Mountain Laboratories
Rocky Mountain Laboratories offers medical lab testing in molecular diagnostics, chemistry, hematology, and immunology.
11-50 employees
Funding
Current Stage
Early StageRecent News
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