Alexion Pharmaceuticals, Inc. · 4 days ago
CRM Global Director - Sales
Gaithersburg, Maryland, United States of America
Full-time
Onsite
Lead/Staff, Director/Executive
$157K/yr - $236K/yr
5+ years expAlexion Pharmaceuticals, Inc. is seeking a CRM Global Director - Sales to shape how AstraZeneca’s Sales Force engages customers. The role involves defining, optimizing, and implementing CRM experiences to enhance strategy and productivity, while collaborating with various teams to drive adoption and ensure compliance.
BiotechnologyHealth CareMedicalTherapeutics
Responsibilities
Partner with Sales leadership to identify and prioritize CRM capabilities that drive sales effectiveness
Translate sales processes into CRM workflows, ensuring alignment with business goals
Gather feedback from sales users to continuously improve CRM features and usability
Collaborate with the Senior Director and other Directors to ensure integration and consistency across functions. Design and shape CRM processes, features, and functionalities for Sales Force users
Collaborate with IT platform owners and technical teams to ensure business processes are correctly represented in the CRM setup
Drive user experience improvements to facilitate rapid adoption and ease of use of new CRM capabilities
Engage with the pilot market (US OBU) and global markets to align on core Salesforce processes, establishing a unified backbone for AZ CRM global operations
Foster cross-functional collaboration (Sales, Medical, Market Access, Marketing, Field/HQ roles) to enable agile sharing of information, data, and insights
Work closely with Compliance and Legal to ensure robust compliance and legal foundations for CRM capabilities
Lead experience learning initiatives, including beta-testing new processes and CRM features, piloting UX with markets, and incorporating feedback into CRM releases
Contribute to training and change management plans, including the development of training documentation for market activation
Qualification
Required
Bachelor's Degree required
5 years of experience in CRM platform adoption, design and implementation, preferably in the life sciences sector
Previous experience with Sales Force marketing outbound platform and other solutions (SFMC/SFDC)
Proven experience and knowledge of the key sales force processes, tasks and responsibilities that will drive the design of the CRM requirement for the user and will provide value to AstraZeneca User, Customers and Brands
Strong leadership and cross-functional collaboration skills in a complex organization with minimal direct supervision
Demonstrated ability to drive user experience improvements and change management
Knowledge of compliance and legal requirements in CRM implementations
Excellent communication and presentation skills
Strong project management skills with ability to ensure timely, on-target and within budget accomplishment of tasks
Expertise to deliver transformative business and technology projects
Benefits
Short-term incentive bonus opportunity
Equity-based long-term incentive program (salaried roles)
Retirement contribution (hourly roles)
Commission payment eligibility (sales roles)
Qualified retirement program [401(k) plan]
Paid vacation and holidays
Paid leaves
Health benefits including medical, prescription drug, dental, and vision coverage
Company
Alexion Pharmaceuticals, Inc.
Alexion, AstraZeneca Rare Disease is focused on pioneering new possibilities for the rare disease community.
1001-5000 employees
H1B Sponsorship
Alexion Pharmaceuticals, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (49)
2024 (57)
2023 (51)
2022 (29)
2021 (27)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$5.8M2020-12-12Acquired
1999-02-12Post Ipo Equity· $5.8M
1996-02-29IPO
Leadership Team
Frederic Chereau
SVP, Strategy and Business Development
Imran Shakur
Director, IRT and Technology Lead
Recent News
bloomberglaw.com
2025-12-20
Company data provided by crunchbase